These forums are for the discussion of Ubisoft games, including advice, feedback and general gameplay talk. We ask that all posts are civil, respectful and constructive – this ensures all visitors can enjoy and benefit from these forums, plus we can more easily collect feedback (be it positive or negative) to pass on to Ubisoft game developers.

To this end, there are specific forum rules covering the sort of behaviour that is and isn’t acceptable here. While the general guideline of “Treat everyone with respect” applies, all visitors must also abide by these rules. If you do not do so your post may be moved, locked or deleted, and may also result in a temporary or permanent ban. Please be aware Forum Rules are applied to both Public and Private posts.

Online Safety
Inappropriate Content
Content of the posts (including Images, Videos, Links)
No Flaming
No Trolling
No spamming
Stay on topic
No bumping
Posting in old threads
Posting Language
Flagging Posts
Private Messages to Ubisoft Employees
Double Accounts and Account Management Guidelines
Community Staff & Moderators

Please also note that when you created an account you agreed to abide by the Ubisoft Terms of Use. This along with the general Rules above need to be followed in order to ensure our communities are the best they can be.

Thanks for your cooperation.

These forums are for the discussion of Ubisoft games, including advice, feedback and general gameplay talk. We ask that all posts are civil, respectful and constructive – this ensures all visitors can enjoy and benefit from these forums, plus we can more easily collect feedback (be it positive or negative) to pass on to Ubisoft game developers.

To this end, there are specific forum rules covering the sort of behaviour that is and isn’t acceptable here. While the general guideline of “Treat everyone with respect” applies, all visitors must also abide by these rules. If you do not do so your post may be moved, locked or deleted, and may also result in a temporary or permanent ban. Please be aware Forum Rules are applied to both Public and Private posts.

Online Safety
Inappropriate Content
Content of the posts (including Images, Videos, Links)
No Flaming
No Trolling
No spamming
Stay on topic
No bumping
Posting in old threads
Posting Language
Flagging Posts
Private Messages to Ubisoft Employees
Double Accounts and Account Management Guidelines
Community Staff & Moderators

Please also note that when you created an account you agreed to abide by the Ubisoft Terms of Use. This along with the general Rules above need to be followed in order to ensure our communities are the best they can be.

Thanks for your cooperation.

Hello Agents!

If you are having audio issues, we generally recommend these PC steps. We especially recommend doing a clean install of your audio drivers and disabling extra background applications. One player found that disabling VOIP has resolved this issue for them. Restarting your game every once in a while may also resolve this issue. We have also found that making sure your "Windows Spatial Sound" is set to "(OFF)" has also resolved this issue.

If you use a Logitech headset, we recommend disabling the Logitech Surround Sound Service.
If disabling this service did not resolve your issue, another player provided the following workaround:
- Keep your headset plugged in.
- Go to "Device Manager".
- Search for your headset under Audio Controller.
- Remove the device.
- Unplug your headset, and wait a few seconds.
- Plug your headset back in
- Restart your PC after Device Manager has recognized your headset.
- Go to the Logitech Software and try the sample surround.

Another player has noted this can be related to crashes in TD2 as well.

I unplugged the dongle that my g430s come with that is used to enable the 7.1 and allows the headset to talk to the software.... using the headset without the dongle appears to have fixed it.

If you are still having audio issues after trying all of these steps, please submit your MSINFO and dxdiag files through our support website. Please include the following information on your ticket:

- The model of the headset you are currently using
- What driver version are you running?
- What troubleshooting steps have you done so far?

Hi Agents!

If you are experiencing connectivity issues then first of all check the server status for The Division 2 here. You will need to login to your Ubisoft account first to view the server status.

If the server status is ok, then please go through the relevant connectivity troubleshooting for your platform then try again. We also strongly recommend setting up a static IP address.

Xbox One Connectivity Troubleshooting
Setting up a static IP address for Xbox One


PlayStation 4 Connectivity Troubleshooting
Setting up a static IP address for PlayStation 4


PC Connectivity Troubleshooting
Setting up a static IP address for PC

If you are still experiencing issues after this then please contact support on one of the support channels below. Please include the error code if you receive one, your region, your internet service provider and a screen shot of your forwarded ports.

At Ubisoft we are committed to providing an inclusive gaming environment where everyone, anywhere in our global community can have fun while feeling safe and respected.

We value each and every member of our community and we appreciate your passion for our games. After all, where would we be without you? We trust you to be respectful and kind to yourselves and to one another. Together, we’re making this community stronger, safer and more positive.

To that end, our Code of Conduct establishes a set of core guidelines that all players, partners and employees must follow when participating in activities associated with Ubisoft’s products or services, both on and offline – we all play by the same rules.

This document supplements Ubisoft’s Terms of Use. For more details, please refer to our terms: https://legal.ubi.com/termsofuse/

ILLEGAL BEHAVIOR
Safety first. The safety of our players, partners and employees is our highest priority. Ubisoft does not tolerate threats, sexual or moral harassment, discrimination, endangerment of others, stalking, doxing or any other illegal or illicit conduct in our communities.

Do:
- Educate yourself and respect local laws.
- Report any illegal or suspicious activity that you see.

Don’t:
- Engage in or encourage any form of illegal activity.
- Put anyone in danger or make them feel unsafe.


TOXIC BEHAVIOR
Think IRL. Behind every avatar is a real person. All players should feel safe, welcome and accepted in Ubisoft’s communities and playspaces. Ubisoft does not accept any form of bullying, intimidation or the proliferation of hate.

Do:
- Be your best self! Be kind and play your part in keeping the Ubisoft community great
- Be respectful in communicating with others, no matter who or where they are. Make sure to use and share appropriate language and content.
- Stay cool. We’ve all had games where emotions run high. If you need to, take a break, take a deep breath, or just hit pause.

Don’t:
- Bully, harass or target others anywhere, whether on or offline.
- Lose control. It’s easy to lash out or give in when things get tense, but don’t let your adrenaline do the talking.


CHEATING & UNFAIR ADVANTAGES
Have fun and play fair. Let your skills alone take you to the top. All players are created equal. Anything aimed at gaining an unfair advantage disrupts the balance of our games and is damaging to our communities.

Do:
- Play fair and encourage others to do so.
- Call out cheating and help us foster fair play by using our reporting features

Don’t:
- Cheat! Buying, making, distributing or promoting cheats for our games ruins the experience for all, even you.
-Abuse exploits or glitches to gain an unfair advantage.


INVESTIGATION & SANCTIONS: Your actions have consequences
When you’re using Ubisoft’s games and services, be respectful towards all players, users and our representatives. The purpose of our Code of Conduct and Terms of Use is to provide safe and welcoming communities for all, and any suspected breaches of these guidelines and rules will result in an investigation that could lead to sanctions. Sanctions can include; but are not limited to: restricted access to certain services, suspensions and bans at game or at account level. Sanctions may vary depending on the severity, impact and/or frequency of breaches. We don’t enjoy taking this kind of action, but breaking the rules can negatively impact the community, and therefore we need to hold you accountable.

SECURITY: Protect your account & yourself
We strongly advise our gamers against sharing personal or account information with anyone else. This includes information that could be used to identify you, like your telephone number, home address, etc., as well as information that could be used to compromise your account, like your email address or answers to your security questions, etc. Ubisoft representatives will never ask you for your password. Help us help you, we count on you to keep your account safe secure and to yourself.

MODERATION: We’re looking out for you
You are responsible for all actions and any comments you make in-game, on our forums or within other Ubisoft services. To protect our communities, representatives and partners, we may remove any and all content published by you that is in breach of this Code of Conduct or our Terms of Use.

At Ubisoft we are committed to providing an inclusive gaming environment where everyone, anywhere in our global community can have fun while feeling safe and respected.

We value each and every member of our community and we appreciate your passion for our games. After all, where would we be without you? We trust you to be respectful and kind to yourselves and to one another. Together, we’re making this community stronger, safer and more positive.

To that end, our Code of Conduct establishes a set of core guidelines that all players, partners and employees must follow when participating in activities associated with Ubisoft’s products or services, both on and offline – we all play by the same rules.

This document supplements Ubisoft’s Terms of Use. For more details, please refer to our terms: https://legal.ubi.com/termsofuse/

ILLEGAL BEHAVIOR
Safety first. The safety of our players, partners and employees is our highest priority. Ubisoft does not tolerate threats, sexual or moral harassment, discrimination, endangerment of others, stalking, doxing or any other illegal or illicit conduct in our communities.

Do:
- Educate yourself and respect local laws.
- Report any illegal or suspicious activity that you see.

Don’t:
- Engage in or encourage any form of illegal activity.
- Put anyone in danger or make them feel unsafe.


TOXIC BEHAVIOR
Think IRL. Behind every avatar is a real person. All players should feel safe, welcome and accepted in Ubisoft’s communities and playspaces. Ubisoft does not accept any form of bullying, intimidation or the proliferation of hate.

Do:
- Be your best self! Be kind and play your part in keeping the Ubisoft community great
- Be respectful in communicating with others, no matter who or where they are. Make sure to use and share appropriate language and content.
- Stay cool. We’ve all had games where emotions run high. If you need to, take a break, take a deep breath, or just hit pause.

Don’t:
- Bully, harass or target others anywhere, whether on or offline.
- Lose control. It’s easy to lash out or give in when things get tense, but don’t let your adrenaline do the talking.


CHEATING & UNFAIR ADVANTAGES
Have fun and play fair. Let your skills alone take you to the top. All players are created equal. Anything aimed at gaining an unfair advantage disrupts the balance of our games and is damaging to our communities.

Do:
- Play fair and encourage others to do so.
- Call out cheating and help us foster fair play by using our reporting features

Don’t:
- Cheat! Buying, making, distributing or promoting cheats for our games ruins the experience for all, even you.
-Abuse exploits or glitches to gain an unfair advantage.


INVESTIGATION & SANCTIONS: Your actions have consequences
When you’re using Ubisoft’s games and services, be respectful towards all players, users and our representatives. The purpose of our Code of Conduct and Terms of Use is to provide safe and welcoming communities for all, and any suspected breaches of these guidelines and rules will result in an investigation that could lead to sanctions. Sanctions can include; but are not limited to: restricted access to certain services, suspensions and bans at game or at account level. Sanctions may vary depending on the severity, impact and/or frequency of breaches. We don’t enjoy taking this kind of action, but breaking the rules can negatively impact the community, and therefore we need to hold you accountable.

SECURITY: Protect your account & yourself
We strongly advise our gamers against sharing personal or account information with anyone else. This includes information that could be used to identify you, like your telephone number, home address, etc., as well as information that could be used to compromise your account, like your email address or answers to your security questions, etc. Ubisoft representatives will never ask you for your password. Help us help you, we count on you to keep your account safe secure and to yourself.

MODERATION: We’re looking out for you
You are responsible for all actions and any comments you make in-game, on our forums or within other Ubisoft services. To protect our communities, representatives and partners, we may remove any and all content published by you that is in breach of this Code of Conduct or our Terms of Use.

Hi Agents!

If you are experiencing connectivity issues then first of all check the server status for The Division here. You will need to login to your Ubisoft account first to view the server status.

If the server status is ok, then please go through the relevant connectivity troubleshooting for your platform then try again. We also strongly recommend setting up a static IP address.

Xbox One Connectivity Troubleshooting
Setting up a static IP address for Xbox One


PlayStation 4 Connectivity Troubleshooting
Setting up a static IP address for PlayStation 4


PC Connectivity Troubleshooting
Setting up a static IP address for PC

If you are still experiencing issues after this then please contact support on one of the support channels below. Please include the error code if you receive one, your region, your internet service provider and a screen shot of your forwarded ports.

See https://en.wikipedia.org/wiki/Internet_troll for more information.

Final decisions on what is trolling will be discretion of the forum staff.

Repeatedly posting the same post or topic in a forum, or across multiple forums, is considered spamming. Such posts will be locked, edited or removed. International off topic or nonsense posting is also likely to be considered spam and will recieve the same treatment, especially if this takes and existing thread off topic. This applies to both written text and image posting which also includes memes.

If you think of someone else you want to add to the thread, please use the Edit button rather than making multiple posts in a row as this may also be seen as spamming, whether intentional or not.

When posting in a thread, please make sure that the thread is relevant to your query/ issue, and that you would not be derailing the existing topic by replying. When creating a thread of your own, be sure to post in the right forum for the game in question, and take the time to search for an existing/ appropriate thread (including sticky threads, as these are available for many reported issues in the Player Support sections in particular) before dong so.

Threads that are off topic, or become so, may be moved or locked. We have specific forums for each game, some of them with their own Off Topic areas, so if you would like to discuss something outside of the box, this is the best place to post where available.

Making short posts made with the sole intention of keeping posts near the top of the forum is called "Bumping". This raises forum traffic and clutter unnecessarily and moves more active threads down the page. As such it is not allowed and may result in the thread being lost and persistent offenders may have their posting privileges removed.

Where possible, please avoid posting in threads that are over 2 years old as they are likely to be outdated and/ or irrelevant, especially when reporting or seeking technical support from Ubisoft Support.

If you are unable to find a relevant recent thread for your query/ topic, it would be best to start a new thread, so that other players having the same issue at present can also share their experiences and you can be provided with the latest information.

As this forum is managed by Ubisoft US and UK teams, we ask that all posts on this board are made in English so we can effectively moderate. Ubisoft Official forums are available in other major European languages, you can find these linked from your local Ubi.com. We also ask that you avoid "text speak", "leet-speak" or posting in all caps as this can be considered rude and/ or makes posts difficult to read.

If you see a post that you think needs moderator attention, please report it by choosing the Post # and clicking on Report afterwards. While it is not always possible to deal with a reported post immediately, all reported posts will be dealt with accordingly if they require it. Abuse of the reported post system is subject to the same rules as abuse of any other system on this forum.

Many Ubisoft employees here on the forums have their private messages enabled so that they can be contacted regarding sensitive matters (e.g. Infractions, cheater reports, account-based issues), other player's behaviour on the forums, or for discussions that would be better held in private.

Please do not contact Ubisoft employees through private messaging to get a quicker reply on a question/ subject already raised through a public thread (e.g. to receive an update o na bug or ticket status), as replies cannot be guaranteed. Private messages are subject to the same rules as the rest of the forums, so please don't abuse these or misuse them.

Creating an extra account is not allowed, as specified in the Ubisoft Terms of Use. Second or further accounts will be removed from these forums. Creating additional forum accounts to get around a temporary ban will also result in a permanent one. If you believe you've been banned for spamming unfairly, please contact our Support Team to start an investigation.

Character accounts (i.e. creating a duplicate pretending to be a fictional or real person), or accounts impersonating an Ubisoft representative, will lead to an immediate ban. This also applies to using existing accounts to post lock messages or other actions impersonating a moderator. Ban decisions are also final and not up for discussion.

Community Developers are Ubisoft employees who work in our development studios hand in hand with game production teams to form a bridge between the developers and gamers with the help of other members of the Community team. They are there to inform you about updates and happenings with their respective games, as well as to take your feedback to the developers to help improve current or future titles where possible.

Community Managers & Community Representatives are Ubisoft employees who assist the Community Developers in making players voices heard. They are also tasked with delivering the strategy of the Community Developer and are regularly kept informed on upcoming titles, patches and so on. They will pass on as much information from Ubisoft as possible. Community Mangers and Community Representatives are also constantly involved in reporting back community feedback, suggestions, issues and concerns on all our titles. Community Mangers and Community Representatives have many community focused responsibilities including monitoring the forums assisting/ updating the Moderation team where possible.

Support Staff are Ubisoft Employees who can offer technical advice and solutions on the forums. Their role is to help liaise with the wider support teams to offer help to solve issues if they can't resolve it quickly on the forums.

Moderation actions - These are not a topic for public discussion, if you have a serious issue to raise with moderation actions taken against you or in general, please contact a Community Manager or Representative. Flaming moderators or their actions (this includes telling them how to moderate) is the same as insulting any other user, and will not be tolerated. If you need to contact a Moderator or Community Manager/ Representative, you can view that forum's moderator list under it's title (e.g. Splinter Cell) on the main forum index.

Our community teams are comprised of passionate people who take their responsibility for supporting players seriously and do so with compassion and enthusiasm. Ubisoft will not tolerate any abuse, attacks, harassments, threats or other harmful behaviour to be directed toward them. We may use all means at our disposal - including but not limited to removal from forums, bans from games, permanently suspending Ubisoft accounts and contacting the authorities - for anyone found to be subjecting our teams to this kind of toxicity. The sanctions are decided on a case by case basis, based on multiple criteria, including but not limited to, the seriousness of the violation, the number of violations and the impact of the violations on our services, on other users and/or on our representatives.

We know this reminder isn't necessary for the vast majority of you, and we would like to thank you for your ongoing dedication for the community and continued support.

See https://en.wikipedia.org/wiki/Internet_troll for more information.

Final decisions on what is trolling will be discretion of the forum staff.

Repeatedly posting the same post or topic in a forum, or across multiple forums, is considered spamming. Such posts will be locked, edited or removed. International off topic or nonsense posting is also likely to be considered spam and will recieve the same treatment, especially if this takes and existing thread off topic. This applies to both written text and image posting which also includes memes.

If you think of someone else you want to add to the thread, please use the Edit button rather than making multiple posts in a row as this may also be seen as spamming, whether intentional or not.

When posting in a thread, please make sure that the thread is relevant to your query/ issue, and that you would not be derailing the existing topic by replying. When creating a thread of your own, be sure to post in the right forum for the game in question, and take the time to search for an existing/ appropriate thread (including sticky threads, as these are available for many reported issues in the Player Support sections in particular) before dong so.

Threads that are off topic, or become so, may be moved or locked. We have specific forums for each game, some of them with their own Off Topic areas, so if you would like to discuss something outside of the box, this is the best place to post where available.

Making short posts made with the sole intention of keeping posts near the top of the forum is called "Bumping". This raises forum traffic and clutter unnecessarily and moves more active threads down the page. As such it is not allowed and may result in the thread being lost and persistent offenders may have their posting privileges removed.

Where possible, please avoid posting in threads that are over 2 years old as they are likely to be outdated and/ or irrelevant, especially when reporting or seeking technical support from Ubisoft Support.

If you are unable to find a relevant recent thread for your query/ topic, it would be best to start a new thread, so that other players having the same issue at present can also share their experiences and you can be provided with the latest information.

As this forum is managed by Ubisoft US and UK teams, we ask that all posts on this board are made in English so we can effectively moderate. Ubisoft Official forums are available in other major European languages, you can find these linked from your local Ubi.com. We also ask that you avoid "text speak", "leet-speak" or posting in all caps as this can be considered rude and/ or makes posts difficult to read.

If you see a post that you think needs moderator attention, please report it by choosing the Post # and clicking on Report afterwards. While it is not always possible to deal with a reported post immediately, all reported posts will be dealt with accordingly if they require it. Abuse of the reported post system is subject to the same rules as abuse of any other system on this forum.

Many Ubisoft employees here on the forums have their private messages enabled so that they can be contacted regarding sensitive matters (e.g. Infractions, cheater reports, account-based issues), other player's behaviour on the forums, or for discussions that would be better held in private.

Please do not contact Ubisoft employees through private messaging to get a quicker reply on a question/ subject already raised through a public thread (e.g. to receive an update o na bug or ticket status), as replies cannot be guaranteed. Private messages are subject to the same rules as the rest of the forums, so please don't abuse these or misuse them.

Creating an extra account is not allowed, as specified in the Ubisoft Terms of Use. Second or further accounts will be removed from these forums. Creating additional forum accounts to get around a temporary ban will also result in a permanent one. If you believe you've been banned for spamming unfairly, please contact our Support Team to start an investigation.

Character accounts (i.e. creating a duplicate pretending to be a fictional or real person), or accounts impersonating an Ubisoft representative, will lead to an immediate ban. This also applies to using existing accounts to post lock messages or other actions impersonating a moderator. Ban decisions are also final and not up for discussion.

Community Developers are Ubisoft employees who work in our development studios hand in hand with game production teams to form a bridge between the developers and gamers with the help of other members of the Community team. They are there to inform you about updates and happenings with their respective games, as well as to take your feedback to the developers to help improve current or future titles where possible.

Community Managers & Community Representatives are Ubisoft employees who assist the Community Developers in making players voices heard. They are also tasked with delivering the strategy of the Community Developer and are regularly kept informed on upcoming titles, patches and so on. They will pass on as much information from Ubisoft as possible. Community Mangers and Community Representatives are also constantly involved in reporting back community feedback, suggestions, issues and concerns on all our titles. Community Mangers and Community Representatives have many community focused responsibilities including monitoring the forums assisting/ updating the Moderation team where possible.

Support Staff are Ubisoft Employees who can offer technical advice and solutions on the forums. Their role is to help liaise with the wider support teams to offer help to solve issues if they can't resolve it quickly on the forums.

Moderation actions - These are not a topic for public discussion, if you have a serious issue to raise with moderation actions taken against you or in general, please contact a Community Manager or Representative. Flaming moderators or their actions (this includes telling them how to moderate) is the same as insulting any other user, and will not be tolerated. If you need to contact a Moderator or Community Manager/ Representative, you can view that forum's moderator list under it's title (e.g. Splinter Cell) on the main forum index.

Our community teams are comprised of passionate people who take their responsibility for supporting players seriously and do so with compassion and enthusiasm. Ubisoft will not tolerate any abuse, attacks, harassments, threats or other harmful behaviour to be directed toward them. We may use all means at our disposal - including but not limited to removal from forums, bans from games, permanently suspending Ubisoft accounts and contacting the authorities - for anyone found to be subjecting our teams to this kind of toxicity. The sanctions are decided on a case by case basis, based on multiple criteria, including but not limited to, the seriousness of the violation, the number of violations and the impact of the violations on our services, on other users and/or on our representatives.

We know this reminder isn't necessary for the vast majority of you, and we would like to thank you for your ongoing dedication for the community and continued support.

See https://en.wikipedia.org/wiki/Internet_troll for more information.

Final decisions on what is trolling will be discretion of the forum staff.

Repeatedly posting the same post or topic in a forum, or across multiple forums, is considered spamming. Such posts will be locked, edited or removed. International off topic or nonsense posting is also likely to be considered spam and will recieve the same treatment, especially if this takes and existing thread off topic. This applies to both written text and image posting which also includes memes.

If you think of someone else you want to add to the thread, please use the Edit button rather than making multiple posts in a row as this may also be seen as spamming, whether intentional or not.

When posting in a thread, please make sure that the thread is relevant to your query/ issue, and that you would not be derailing the existing topic by replying. When creating a thread of your own, be sure to post in the right forum for the game in question, and take the time to search for an existing/ appropriate thread (including sticky threads, as these are available for many reported issues in the Player Support sections in particular) before dong so.

Threads that are off topic, or become so, may be moved or locked. We have specific forums for each game, some of them with their own Off Topic areas, so if you would like to discuss something outside of the box, this is the best place to post where available.

Making short posts made with the sole intention of keeping posts near the top of the forum is called "Bumping". This raises forum traffic and clutter unnecessarily and moves more active threads down the page. As such it is not allowed and may result in the thread being lost and persistent offenders may have their posting privileges removed.

Where possible, please avoid posting in threads that are over 2 years old as they are likely to be outdated and/ or irrelevant, especially when reporting or seeking technical support from Ubisoft Support.

If you are unable to find a relevant recent thread for your query/ topic, it would be best to start a new thread, so that other players having the same issue at present can also share their experiences and you can be provided with the latest information.

As this forum is managed by Ubisoft US and UK teams, we ask that all posts on this board are made in English so we can effectively moderate. Ubisoft Official forums are available in other major European languages, you can find these linked from your local Ubi.com. We also ask that you avoid "text speak", "leet-speak" or posting in all caps as this can be considered rude and/ or makes posts difficult to read.

If you see a post that you think needs moderator attention, please report it by choosing the Post # and clicking on Report afterwards. While it is not always possible to deal with a reported post immediately, all reported posts will be dealt with accordingly if they require it. Abuse of the reported post system is subject to the same rules as abuse of any other system on this forum.

Many Ubisoft employees here on the forums have their private messages enabled so that they can be contacted regarding sensitive matters (e.g. Infractions, cheater reports, account-based issues), other player's behaviour on the forums, or for discussions that would be better held in private.

Please do not contact Ubisoft employees through private messaging to get a quicker reply on a question/ subject already raised through a public thread (e.g. to receive an update o na bug or ticket status), as replies cannot be guaranteed. Private messages are subject to the same rules as the rest of the forums, so please don't abuse these or misuse them.

Creating an extra account is not allowed, as specified in the Ubisoft Terms of Use. Second or further accounts will be removed from these forums. Creating additional forum accounts to get around a temporary ban will also result in a permanent one. If you believe you've been banned for spamming unfairly, please contact our Support Team to start an investigation.

Character accounts (i.e. creating a duplicate pretending to be a fictional or real person), or accounts impersonating an Ubisoft representative, will lead to an immediate ban. This also applies to using existing accounts to post lock messages or other actions impersonating a moderator. Ban decisions are also final and not up for discussion.

Community Developers are Ubisoft employees who work in our development studios hand in hand with game production teams to form a bridge between the developers and gamers with the help of other members of the Community team. They are there to inform you about updates and happenings with their respective games, as well as to take your feedback to the developers to help improve current or future titles where possible.

Community Managers & Community Representatives are Ubisoft employees who assist the Community Developers in making players voices heard. They are also tasked with delivering the strategy of the Community Developer and are regularly kept informed on upcoming titles, patches and so on. They will pass on as much information from Ubisoft as possible. Community Mangers and Community Representatives are also constantly involved in reporting back community feedback, suggestions, issues and concerns on all our titles. Community Mangers and Community Representatives have many community focused responsibilities including monitoring the forums assisting/ updating the Moderation team where possible.

Support Staff are Ubisoft Employees who can offer technical advice and solutions on the forums. Their role is to help liaise with the wider support teams to offer help to solve issues if they can't resolve it quickly on the forums.

Moderation actions - These are not a topic for public discussion, if you have a serious issue to raise with moderation actions taken against you or in general, please contact a Community Manager or Representative. Flaming moderators or their actions (this includes telling them how to moderate) is the same as insulting any other user, and will not be tolerated. If you need to contact a Moderator or Community Manager/ Representative, you can view that forum's moderator list under it's title (e.g. Splinter Cell) on the main forum index.

Our community teams are comprised of passionate people who take their responsibility for supporting players seriously and do so with compassion and enthusiasm. Ubisoft will not tolerate any abuse, attacks, harassments, threats or other harmful behaviour to be directed toward them. We may use all means at our disposal - including but not limited to removal from forums, bans from games, permanently suspending Ubisoft accounts and contacting the authorities - for anyone found to be subjecting our teams to this kind of toxicity. The sanctions are decided on a case by case basis, based on multiple criteria, including but not limited to, the seriousness of the violation, the number of violations and the impact of the violations on our services, on other users and/or on our representatives.

We know this reminder isn't necessary for the vast majority of you, and we would like to thank you for your ongoing dedication for the community and continued support.

See https://en.wikipedia.org/wiki/Internet_troll for more information.

Final decisions on what is trolling will be discretion of the forum staff.

Repeatedly posting the same post or topic in a forum, or across multiple forums, is considered spamming. Such posts will be locked, edited or removed. International off topic or nonsense posting is also likely to be considered spam and will recieve the same treatment, especially if this takes and existing thread off topic. This applies to both written text and image posting which also includes memes.

If you think of someone else you want to add to the thread, please use the Edit button rather than making multiple posts in a row as this may also be seen as spamming, whether intentional or not.

When posting in a thread, please make sure that the thread is relevant to your query/ issue, and that you would not be derailing the existing topic by replying. When creating a thread of your own, be sure to post in the right forum for the game in question, and take the time to search for an existing/ appropriate thread (including sticky threads, as these are available for many reported issues in the Player Support sections in particular) before dong so.

Threads that are off topic, or become so, may be moved or locked. We have specific forums for each game, some of them with their own Off Topic areas, so if you would like to discuss something outside of the box, this is the best place to post where available.

Making short posts made with the sole intention of keeping posts near the top of the forum is called "Bumping". This raises forum traffic and clutter unnecessarily and moves more active threads down the page. As such it is not allowed and may result in the thread being lost and persistent offenders may have their posting privileges removed.

Where possible, please avoid posting in threads that are over 2 years old as they are likely to be outdated and/ or irrelevant, especially when reporting or seeking technical support from Ubisoft Support.

If you are unable to find a relevant recent thread for your query/ topic, it would be best to start a new thread, so that other players having the same issue at present can also share their experiences and you can be provided with the latest information.

As this forum is managed by Ubisoft US and UK teams, we ask that all posts on this board are made in English so we can effectively moderate. Ubisoft Official forums are available in other major European languages, you can find these linked from your local Ubi.com. We also ask that you avoid "text speak", "leet-speak" or posting in all caps as this can be considered rude and/ or makes posts difficult to read.

If you see a post that you think needs moderator attention, please report it by choosing the Post # and clicking on Report afterwards. While it is not always possible to deal with a reported post immediately, all reported posts will be dealt with accordingly if they require it. Abuse of the reported post system is subject to the same rules as abuse of any other system on this forum.

Many Ubisoft employees here on the forums have their private messages enabled so that they can be contacted regarding sensitive matters (e.g. Infractions, cheater reports, account-based issues), other player's behaviour on the forums, or for discussions that would be better held in private.

Please do not contact Ubisoft employees through private messaging to get a quicker reply on a question/ subject already raised through a public thread (e.g. to receive an update o na bug or ticket status), as replies cannot be guaranteed. Private messages are subject to the same rules as the rest of the forums, so please don't abuse these or misuse them.

Creating an extra account is not allowed, as specified in the Ubisoft Terms of Use. Second or further accounts will be removed from these forums. Creating additional forum accounts to get around a temporary ban will also result in a permanent one. If you believe you've been banned for spamming unfairly, please contact our Support Team to start an investigation.

Character accounts (i.e. creating a duplicate pretending to be a fictional or real person), or accounts impersonating an Ubisoft representative, will lead to an immediate ban. This also applies to using existing accounts to post lock messages or other actions impersonating a moderator. Ban decisions are also final and not up for discussion.

Community Developers are Ubisoft employees who work in our development studios hand in hand with game production teams to form a bridge between the developers and gamers with the help of other members of the Community team. They are there to inform you about updates and happenings with their respective games, as well as to take your feedback to the developers to help improve current or future titles where possible.

Community Managers & Community Representatives are Ubisoft employees who assist the Community Developers in making players voices heard. They are also tasked with delivering the strategy of the Community Developer and are regularly kept informed on upcoming titles, patches and so on. They will pass on as much information from Ubisoft as possible. Community Mangers and Community Representatives are also constantly involved in reporting back community feedback, suggestions, issues and concerns on all our titles. Community Mangers and Community Representatives have many community focused responsibilities including monitoring the forums assisting/ updating the Moderation team where possible.

Support Staff are Ubisoft Employees who can offer technical advice and solutions on the forums. Their role is to help liaise with the wider support teams to offer help to solve issues if they can't resolve it quickly on the forums.

Moderation actions - These are not a topic for public discussion, if you have a serious issue to raise with moderation actions taken against you or in general, please contact a Community Manager or Representative. Flaming moderators or their actions (this includes telling them how to moderate) is the same as insulting any other user, and will not be tolerated. If you need to contact a Moderator or Community Manager/ Representative, you can view that forum's moderator list under it's title (e.g. Splinter Cell) on the main forum index.

Our community teams are comprised of passionate people who take their responsibility for supporting players seriously and do so with compassion and enthusiasm. Ubisoft will not tolerate any abuse, attacks, harassments, threats or other harmful behaviour to be directed toward them. We may use all means at our disposal - including but not limited to removal from forums, bans from games, permanently suspending Ubisoft accounts and contacting the authorities - for anyone found to be subjecting our teams to this kind of toxicity. The sanctions are decided on a case by case basis, based on multiple criteria, including but not limited to, the seriousness of the violation, the number of violations and the impact of the violations on our services, on other users and/or on our representatives.

We know this reminder isn't necessary for the vast majority of you, and we would like to thank you for your ongoing dedication for the community and continued support.

See below the planned rotation for Kenly College Expeditions opening and closing.

If there are any changes to the current rotation, we will let you know!

undefined