We consider this our top priority at the moment and appreciate your assistance as we continue to investigate.
[March 9th, 2021]
We hoped to have resolved these issues with our March 9th Maintenance, however, this is still ongoing and so is our investigation into the issue.
[March 23rd, 2021]
While separate from the above issue, we're aware that a recent update on PC is causing some players games to freeze and crash. For more information visit this thread.Update: The game crashes after 23/03/2021 have been fixed, but we continue to investigate the original crash issue in this thread.
[June 29th, 2021]
Our June Update (TU13) should have improved the crashes happening on PC and we have seen a reduction in the number of reports around this issue. However please do let us know if you continue to experience these crashes.