I recently installed R+ on my Windows 11 PC and everything worked fine after installing the game, but now the game has zero sound. Videos have no sound, songs have no sound, just no sound. I initially setup the game by just running a cable from my guitar to the microphone-in port on my motherboard and everything was working okay, sort of. I now have a Real Tone cable, because the game kept saying that I was missing notes on the G string, even playing it open it would say missed, during the lessons.
I minimized the game a bunch to try and fiddle with the sound card settings for the microphone-in port, to see if I could get the game to stop telling me I missed my G string notes. That was a big mistake... the game would just lock up, make my graphics card driver crash, make my PC lock-up, make my graphics card super hot.... minimizing the game to desktop was a horrible idea.
After all that fiddling around I just gave up. The next day I went to play the game and had no audio out. Nothing works.... out to my TV, no audio, out to Bluetooth headphones, no audio, out to my headphones using a direct cable to the sound card out port, no audio. Yet the game still shows that it is picking up sound from my guitar, on the microphone-in port, line-in port, and with my new Real Tone cable.
At this point I just want some audio out so I can play this piece of garbage I paid for.
Oh also, when I went to try the game with the Real Tone cable, under the practice lessons, the chords that move down the screen to the guitar neck, they were stuttering. So now, I have another issues to look up and try and figure out, thanks Ubisoft.
Things I've tried....
Reinstalled my graphics drivers.
Reinstalled my sound drivers.
Reinstalled the game, after deleting my R+ folder in Documents folder.
Submitting a ticket to Ubisoft with no response.
Ran a windows system file checker.
Played other games.
Contemplating how to get my money back.
Asus ROG STRIX B550-E GAMING
AMD processor that is like the 8-core version I think (not at home right now)
Gigabyte Radeon RX 6800 XT GAMING OC 16G
32 GB of ram
Hard drive with tons of space
Yes, all other games work with audio, currently playing Cyberpunk 2077 with no issues... just the garbage can fire R+ is giving me issues.
Thanks for help.