

EMEA & NCSA Support Agents
Hey @BossBast1!
I've had a look however we're yet to hear any updates on this, therefore apologies if it has been taking longer than anticipated.
We will try to keep you in the loop as we go, so keep an eye on the forums and if you have any further queries in the meantime, let us know!
Hey @M3RKEd88, thanks for reaching out and bringing this to our attention.
I've had a closer look however it does not appear that we've had anything brought up regarding gun cylinder being separated like that, therefore before we forward it over, can I check if you happen to recall as to what did you do just before this happened?
Also, for reproduction purposes, could you possibly upload your save file (where issue is present) to cloud? To do so, just simply follow steps outlined in this article.
Let us know and we will take it from there!
Hey there @tissue_box25 , welcome to the forums! Thanks for this report. I understand you've had this issue with Kenway's Fleet and the multiplayer on PS5 now as well, and I've passed that information on to help with our investigation. My sincerest apologies for the inconvenience while we continue our investigation - let me know if I can clarify this at all!
Hey @Rob2378, thanks for reaching out, welcome to forums and sorry to hear you've been having crash issues with Far Cry 6.
Taken into account that you've already done the troubleshooting yet to no avail, may I check the following:
Let us know and we will take it from there!
Hey @thephantomplaya , and no worries. Indeed, we're aware the issue extends to some other titles as well, and our investigation covers each affected game. Thanks for all your help with this - although in this case we were aware of the issue and looking into it, we still always appreciate reports of issues
Hey everyone, and thank you all for your patience. I just wanted to inform each of you that the connection difficulties were due to a degradation that we were experiencing during the time of your postings. This degradation was resolved on May 15th at around 5:00 pm EST. However, I've moved this thread to our Player Support section in case any of you are continuing to see a connection issue.
@topo_grigio Hey! I believe I saw you posting on another thread. I'm sorry to see that you are also experiencing some crashing and disconnects and appreciate you letting us know what steps you have tried so far. Are you greeted with an error message or code before the crash/disconnect? If so, can you please provide a screenshot of this?
Also, I've moved this thread to our Player Support section so that an agent can continue assisting. Thanks for your patience!
@jimmy Hello, and thanks so much for your patience. Are you continuing to experience a connection issue in Rainbow Six Siege? If so, are you seeing any error messages or codes when trying to play? A screenshot of this would be helpful if possible.
Also, I've moved this thread to our Player Support section so that an agent can continue working with you.
@coldblood Hello, and thank you for contacting us about the attachment skins looking blurry when zoomed in. Would you be able to provide a video or screenshot that shows this? If a video, just post it to YouTube as unlisted and then provide the link here.
Also, I have moved this thread to our Player Support section so that one of our agents can continue assisting.
@Va1bhav and @Topo_Grigio thank you so much for contacting us, and my sincerest apologies for the time it has taken me to get to this thread. I greatly appreciate the suggestions @Topo_Grigio and here is our site that contains the steps for your suggestions, along with a few other things that can be tried.
I've also gone ahead and moved this thread to our Player Support section in case there are any further questions or if more troubleshooting needs to be provided.