Hi @kaufmannmich318 I'm afraid that we can only assist you in English on this forum, please repost on our German forum here. 

Or if you can translate your post into English then we will be happy to assist you further on this forum.

@IgnitedForge It does, thanks for the details !

In addition to these, I also invite you to provide us with the following, which will help isolate the problem :

Does the crashing still happen after checking the game files for anything missing or corrupted ?

Is there an error message / code displayed when crashes happen ?

Are the crashes happening with a specific character / map / action, or are they random ?

Feel free to let us know if you'd like to share additional information, or if you have questions !

@Execution_Style @Small_bomb_78v Hi, and welcome to the forum !

@Execution_Style I've taken note of your report, and I'm sorry to hear that an Issue with crossplay impacts your experience !

When receiving the message about compatibility, were there any error codes displayed ?

Hey,

I'm sorry to hear you are having an issue with the game not launching. Please can you go through the steps in this article first of all, to rule out any of the most common causes.

If you still have issues after this, we would need to look into your system files (DX Diag and MSInfo) to get a better look at what could be the cause.

To send us the files, please reach out via support ticket / live chat or social media private message on the links below:

Live Chat (when available)

Twitter Direct Message

Facebook Private Message

If contacting on Twitter or Facebook messages, please provide your account username and email, so we can link the chat to a support case so you can attach the files. 

@rasi777125 @IMABEMEOUTLAW Hi !

I've taken note of your reports, and I'm sorry to hear that connectivity Issues impact your experience in For Honor !

For the purpose of our investigation, in order to isolate the problem, I invite you to let us know if the Issues persist after checking the steps of our dedicated connectivity troubleshooting guide.

Don't hesitate to reach out to us if you have questions, or for any other issue !

@Machina7ion @Soldier_of_Dawn Hi !

I've taken note of your reports regarding contracts completion Issues, and I wanted to thank you for the details provided !

For the purpose of our investigation, in order to isolate the issue, I invite you to provide us with the following :

Screenshots / Videos (Youtube / Dailymotion link for example) of the Issue

Feel free to reach out if you'd like to share additional details, or if you have questions !

Hi @ryan-de-looze I'm sorry to hear that you are unable to progress in Verica's Tomb. Looking at the images it appears you have moved the large boulder object from the corner where it was originally. I am unable to see where that has got stuck. You should be able to climb the large boulder to obtain the key from the cage.

So we can get a better understanding of the issue, could you please provide a video.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here. 

Hey @Locate

The abandonment sanction will apply to anyone regardless as it can't tell the difference if you accidentally exited the game or not. We are unable to remove temporary bans in any circumstances unfortunately.

@CountMonsparkle Hi, and welcome to the forum !

I've taken note of your report, as well as your feedback, and I'm sorry to hear that crashes prevent you from enjoying Rayman Legends !

In order to isolate the problem, I invite you to provide us with the following elements :

Specs of your PC (CPU / GPU / OS)

Is it a laptop or desktop ?

Is it connected to an external monitor, and if yes, with what type of cable ?

Feel free to let us know if you'd like to share additional details, or if you have questions !

Hey @tele-2923293

If your Steam account doesn't automatically link with a Ubisoft account from launching a Steam game, your Steam account is probably already linked to another Ubisoft account.

We can't assist with account queries on the public forums, so please reach out on one of the channels below so we can help find if this is the case.

Live Chat (when available)

Twitter Direct Message

Facebook Private Message

Please provide your 17 digit Steam ID when you do. You can find this on your Steam profile page. There will be a URL link near the top. The Steam ID will be the 17 digits at the end of the link.