(I accidentally posted in the wrong section, I should've posted it here. My Apologies!)
Hi there! I don't know where to put this but I guess I'll put it here.
I have a ton of problems with this game. A few minutes ago, I played Bad Romance (Official Choreo) from Just Dance Plus (+). But then, I got a "The software was closed because an error occurred" while in the middle of the song. I was quite surprised about it but didn't care. I opened the game again, but now it's telling me that I don't have internet when I actually do. I thought I was banned or something, but I finally connected to the internet from the game. However...things got really weird. I have my level. but I don't have any Badges and an Alias on me, the goals don't have any badges, I don't have badges in the locker room (some have 1 or more or nothing at all like the emotes, the scoring effects the backgrounds, the avatars, and the victory celebrations), the alias list is really short, and I have no borders (which I should have some borders plus the total of borders the game has). Sometimes, the game can't connect to the internet every time I open the game. and when I tried to connect when I get to the menu, I get a "Sorry, an error has occurred" or "The game can't connect to the internet so a report has been sent". I'm guessing that there's a bug in this version, and I was quite surprised that everything I have is now gone because of that bug that occurred. I hope you please fix this when the next update is coming.
Here are a few pictures of this weird bug after the game crashed on me while I was playing Bad Romance (Official Choreo) from Just Dance Plus (+). This is the weirdest bug that I have ever seen. Usually, Just Dance 2022 would crash on the Switch and it was fine when I open the game again. (I was playing 2023 on the Switch by the way.) But this bug was the weirdest one that I have ever seen...
Again, I hope you fix this strange bug when there's a new update because I would like to get my items back again. I love your community so much. Just I wish you can fix this issue.
Please reply back as soon as you can.
P.S. I tried uninstalling and reinstalling the game, still does the same thing...