Quick Suggestions

I enjoyed All Stars Mode thoroughly, so going back to find that everything was already unlocked by me years ago is quite disappointing. I tried switching player cards, but it didn't work. Is there a way to reset All Stars Mode? By the way, I play on Nintendo Switch.

Hi I just brought my son a switch and just dance 19 and we cannot set up the unlimited judt danxe account it keeps saying connection error try later the switch is all updated to latest software and connected to wifi I’ve tried multiple times please help as I understand we get free trial and we’d like to use it thanks 

"Rather Be" will become particularly purple after the Panda master appears. Please repair this problem. The 1.0 version downloads the data to delete the local re -download to see this problem.

Hi
I’m looking for some advice. My daughter got a switch for Christmas and whilst on just dance 2019 I’ve tried countless times to subscribe to unlimited but always says Ubisoft server is unavailable and to try again later.
move rebooted everything and tried wifi and Ethernet cable. I don’t really know why it’s not connecting. Internet test show connection is fine. Don’t know why it’s not working.

any advice welcome.
thank you

I bought jus dance 2020 and I linked
my ubisoft account to the wrong
nintendo account, now I can't access just dance unlimited, what can I do?
The support doesn't respond

I have a just dance unlimited subscription good until 3/22/2023 in my switch. Today it's stating I need a subscription, but confirmed via the eShop that it's good until March. Was working fine previously. I tried rebooting, uninstalling, reinstalling but nothing works. What has changed???

Hello,
I just bought the Just Dance 2023 game like 30 minutes ago and upon opening the game on my switch it immediately tells me that my account is locked/banned when I'm sure I don't even have an account with them. I also don't know how my account is locked from my Nintendo account and how they link? I just made this Ubisoft account recently to see what I can do to access the game. I looked around on forums and I don't know how to unban/lock my account because I've never used the Ubisoft app or website until now. I really just want an answer, response, or question because I don't want to return the game I just bought.

so i can't get just dance unlimited because the old account it was linked to when i first got the game isn't mine
and i can never ever re-link it to that account to unlink it.
so how the hell do i link my current ubisoft account to just dance if there's no option to unlink the other account from my side!?
can anyone please help me or an actual ubisoft/nintendo worker see this and actually help? sending in help request hasn't gotten me anywhere!
i need to talk to a real person!!!

My son wanted to play JUST DANCE 2021 last night before bedtime. When we tried to load/start a game we got a system error message (SEE ATTACHED) that the software wont load. Tried other physical and downloaded game with no problem, just couldn’t get JD 2021 to work. Please advise.

Bought 12 months of Just Dance Unlimited on my Switch 6 months ago - has been working fine until recently (don't know specific date, daughter doesn't play it all that often). Now it can't connect to Ubisoft Connect - just get the "Ubisoft Server Error" screen.
Have done all the troubleshooting - multiple internet connections (every other game, including other Ubisoft games work), deleting/re-installing the app, removing/re-adding the profile, etc. I even resorted to fully factory resetting the device, and nothing has fixed it. I've verified that the Just Dance Unlimited pass shows up on my Nintendo account (eStore passes) and verified that my Nintendo account was linked to my Ubisoft account (if it wasn't, I would get prompted to link it). I eventually tried unlinking my Nintendo account from my Ubisoft account, and it's made no difference (had assumed I'd get prompted to re-link - no such luck).

Went to the Ubisoft Support page and selected the appropriate categories - doesn't even give me the option to lodge a ticket/case - only a "Chat" option (which isn't currently available, of course). So here I am!

Anything else I've missed or could try? Any other way of contacting Ubisoft Support?

Hello!
I bought Just Dance 2022 the other night and haven’t been able to access the online content since. I get an “Ubisoft Server Error” each time.
I have troubleshooted my switch, I fixed my ports, I redownloaded the game, I made sure it was my primary console, I connected my Ubisoft account to my switch through another game, and even bought Unlimited to see if that would help and to no avail. I would really love to access online content. Is there currently a server error that I don’t know of? Will this be fixed? Am I missing something?

Re: [Sequence 10 Memory 1 - Unable to tackle from above](/topic/150048/sequence-10-memory-1-unable-to-tackle-from-above)

I'm playing on switch and having the exact same issue as the ticket referenced. It's clearly a game issue as the option to tackle the correct target simply does not appear, and instead Connor just air punches (slightly different to the referenced video which shows him punching hands together). I've tried the solutions mentioned multiple times to no avail, and am really close to simply giving up. Incredibly frustrating as this should be an easy sub-mission.