After the most recent update I cannot boot the game correctly. It crashes right after the main menu should appear.
I made sure the latest Game Ready driver as well as latest windows update are installed. Even tried downgrading them to previous versions (when it was working), but no luck in running the game.
I was able to find the launcher_log file, which indicates there's something wrong with achievement format.
[ 7576] 2022-07-01 09:24:42 [13632] INFO StartView.cpp (820) [ 7576] 2022-07-01 09:24:42 [13632] INFO StartView.cpp (820) [ 7576] 2022-07-01 09:26:58 [13632] INFO StartView.cpp (820) [ 7576] 2022-07-01 09:26:58 [13632] INFO StartView.cpp (820) [ 7576] 2022-07-01 09:26:59 [11940] INFO GameStartPipe.cpp (81) Accepted connection. [ 7576] 2022-07-01 09:26:59 [11940] INFO GameStartPipe.cpp (82) Starting game session. [ 7576] 2022-07-01 09:26:59 [11940] ERROR AchievementsDownload.cpp (237) Unknown file extension for achievement.[ 7576] 2022-07-01 09:27:01 [11940] INFO ApiProcessConnection.cpp (123) Game with process id 1488 connected.[ 7576] 2022-07-01 09:27:01 [11940] INFO ApiProcessConnection.cpp (134) Game with process id 1488 has been started with product id 13504 (branch: 'default').[ 7576] 2022-07-01 09:27:01 [11940] INFO UplayGameConnectionHandler.cpp (384) Game with process id 1488 connected (API version: 2.8.0).[ 7576] 2022-07-01 09:27:01 [11940] ERROR DataOverlay.cpp (109) Overlay with pid: 1488 not found[ 7576] 2022-07-01 09:27:01 [11940] INFO UplayGameConnectionHandler.cpp (384) Game with process id 1488 connected (API version: 2.8.0).[ 7576] 2022-07-01 09:27:01 [11940] ERROR DataOverlay.cpp (109) Overlay with pid: 1488 not found[ 7576] 2022-07-01 09:27:01 [11940] INFO UplayGameConnectionHandler.cpp (384) Game with process id 1488 connected (API version: 2.8.0).[ 7576] 2022-07-01 09:27:01 [11940] ERROR DataOverlay.cpp (109) Overlay with pid: 1488 not found[ 7576] 2022-07-01 09:27:02 [11940] INFO UplayGameConnectionHandler.cpp (384) Game with process id 1488 connected (API version: 2.8.0).[ 7576] 2022-07-01 09:27:02 [11940] ERROR DataOverlay.cpp (109) Overlay with pid: 1488 not found[ 7576] 2022-07-01 09:27:11 [11940] INFO UplayGameConnectionHandler.cpp (384) Game with process id 1488 connected (API version: 2.8.0).[ 7576] 2022-07-01 09:27:11 [11940] ERROR DataOverlay.cpp (109) Overlay with pid: 1488 not found[ 7576] 2022-07-01 09:27:11 [11940] INFO UplayGameConnectionHandler.cpp (334) Game with process id 1488 disconnected.[ 7576] 2022-07-01 09:29:40 [11940] INFO ApiProcessConnection.cpp (294) Game with process id 1488 disconnected.[ 7576] 2022-07-01 09:29:40 [11940] INFO UplayGameConnectionHandler.cpp (334) Game with process id 1488 disconnected.[ 7576] 2022-07-01 09:29:40 [11940] INFO UplayGameConnectionHandler.cpp (334) Game with process id 1488 disconnected.[ 7576] 2022-07-01 09:29:40 [11940] INFO UplayGameConnectionHandler.cpp (334) Game with process id 1488 disconnected.[ 7576] 2022-07-01 09:29:40 [11940] INFO UplayGameConnectionHandler.cpp (334) Game with process id 1488 disconnected.[ 7576] 2022-07-01 09:29:40 [11940] ERROR AchievementsDownload.cpp (237) Unknown file extension for achievement.[ 7576] 2022-07-01 09:29:40 [13632] INFO StartView.cpp (820) [ 7576] 2022-07-01 09:29:40 [13632] INFO StartView.cpp (820)
After that, I located the cache folder and remove the achievements subfolder, which caused the achievements to load again when the game started, but the issue persisted.
Of course, before any of that I tried verifying the files via Ubisoft Connect (all seemed fine, no warnings/errors) and also reinstalling the whole game.
I'm pretty sure I claimed some challenges (not sure if those count as achievements) in Ubisoft Connect, but I'm not sure if I did that before there was an issue with the game.
System info (if needed):
-- Starting Ubisoft Game Launcher --[ 7576] 2022-07-01 09:08:42 [13556] INFO HubUtils.cpp (174) Platform: PC. [ 7576] 2022-07-01 09:08:42 [13556] INFO HubUtils.cpp (182) Exe version: 132.1.10679 [ 7576] 2022-07-01 09:08:42 [13556] INFO HubUtils.cpp (183) Installed version: 10679 [ 7576] 2022-07-01 09:08:42 [13556] INFO HubUtils.cpp (184) Built: Jun 22 2022. [ 7576] 2022-07-01 09:08:42 [13556] INFO HubUtils.cpp (189) OS: Microsoft Windows 10, 64-bit Professional (build 22000)[ 7576] 2022-07-01 09:08:42 [13556] INFO HubUtils.cpp (194) CPU: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz[ 7576] 2022-07-01 09:08:42 [13556] INFO HubUtils.cpp (199) GPU: NVIDIA GeForce RTX 3080 [ 7576] 2022-07-01 09:08:42 [13556] INFO HubUtils.cpp (204) RAM: 65536 MB [ 7576] 2022-07-01 09:08:42 [13556] INFO HubUtils.cpp (212) Timezone: UTC+01:00 [ 7576] 2022-07-01 09:08:42 [13556] INFO HubUtils.cpp (229) Command line: [ 7576] 2022-07-01 09:08:42 [ 4512] INFO BusSettings.cpp (74) Failed to disable start on Windows start.[ 7576] 2022-07-01 09:08:42 [13556] INFO Hub.cpp (106) Environment is PROD. (not sure why there's Windows 10 as I have Windows 11 installed, but everything was working fine on 11 already, before and after the latest update, so I don't think it can be related to that)
Thanks for any help you can provide.
Error al ejecutar.