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  • JamesLogan491
    Original poster 92 posts

    @ubi-smash Same thing today with the same item. I won't attach screenshots this time since they would be the same as in my last reply just with a different weekly selection. This issue seriously needs to be solved. I doubt Ubisoft would bother to reimburse any Opal wasted on repeated items.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • SteveZ_Pun
    249 posts

    @jameslogan491 @ubi-smash
    I can confirm this issue, i own the Ultimate Version on PC. Its second time last 7 days i can buy a already owned item.
    I reported this weeks ago and still isnt fixed. Maybe its a feature to spend opals for fun???
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  • azullFR
    1105 posts
  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts

    Hello there,

    I've moved your posts about being able to purchase already-owned items from Reda's Shop into a separate thread. This is because this is a different issue to the item showing as "owned" when you haven't purchased the item.

    The development team have been notified of an issue wherein players who own Berserker content will be given the option to purchase it again from Reda's Shop, rather than the item being shown as "owned." I've passed on the reports that have been shared here as part of the ongoing investigation.

    Thanks! 😊

    Official Response
  • Et4hiel
    26 posts

    @ubi-borealis @Ubi-Nacho

    Hello,

    Any news regarding this topic? I've got exactly the same problem as mentioned here, items that I already own are available to buy again.

    I am not in the habit of remembering every purchased item and thanks to this I have already lost 135 opals, Reda sells something that I already have since 5 months.

    Below examples from this week:





    From what I've seen, players reported this a long time ago and the bug still exists. I assume the opals that were lost by this bug will not be returned to us, so it might be a good idea to fix the system. Because, as I mentioned, the player is not obliged to remember about each purchase, and the inefficiency of this system means that each such duplicate purchase should be associated with the return of opals from your side.

    Regards

  • Ubi-Woofer
    Ubisoft Support Staff 1152 posts

    Hey everyone,

    The developers have reached out to us, and would like to confirm the following details / request the following resources from affected players:

    • Can you please confirm if you were able to successfully purchase the duplicate items, and see Opals deducted?
    • When attempting to purchase the duplicate items, did you encounter an error message at any time stating that you had reached the maximum limit for that item?
    • Can you please specify the items you have experienced this issue with?
    • If it was possible for you to make a successful purchase despite already owning the item in question, do you have a video showing this that you could share with us?


    Please do provide the details / resources requested if possible for you to do so, as they'll be a big help to the team in investigating the issue! I'm afraid that I cannot speculate as to whether any of the spent Opals will be reimbursed or compensated, but I've also asked the team about this and will keep you all updated with any news I receive.

    @Et4hiel - Thank you for sharing these images with us; I'll add them to the ongoing discussion with the developers for them to refer to! 🙂

    Official Response
  • wSmk
    43 posts

    The problem exists, I have already reported to technical support several times, including today, when I provided the video. Seeing this thread I give you a link to a video with this issue https://streamable.com/s81ja3

    My opal is not consumed (during error 0x70000d06). Maybe some people are lying to get extra opal for free.

    By the way, it seems to me that this item has been incorrectly translated into Russian.
    "Жертва драурга" most likely should be "Жертва драугра" because from the word "Драугр".
    If there are mistakes in my English, know that this is an online translator.

  • wSmk
    43 posts
    This post is deleted!
  • Ubi-Woofer
    Ubisoft Support Staff 1152 posts

    Thank you for providing this video of the issue as you have experienced it, @wsmk - I have passed it forward to the development team for them to review now! We've had other reports of this issue with the Draugr's Sacrifice item, so hopefully your video and the display of the associated error message 0x70000d06 will help the team to better-understand the issue. 🙂

    With regard to the mistranslation, I will submit this forward as well to double-check if this is the case! Thanks for sharing this with us! 🙂

    Official Response

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