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  • Prairy
    Original poster 4 posts

    Is it at all possible to somehow have HC characters returned to us if our HC character dies due to game bugs and not player error? I was playing the tanker mission in NYC in HC and when fighting in the end area, one of those flame/tar turrets was set up by an enemy. It shot it's flaming tar ball and i backed away from the obvious red-zone where it would land while continuing to fire at the turret. I took out the turret while the flame-ball was in mid air. After I did, the flame-ball disappeared and it's red landing zone likewise disappeared. So, i walked forward to hunker down into cover again, but instead was suddenly caught in flaming tar - the same tar that had disappeared mid-air and never landed a moment before. Once i was caught in there i was taken out in bullet fire. That's not player error. That's the game just killing my character off. I've lost HC characters before because of my own fault and that i understand and learn from. This is just ugly. So, is there any way we can have these characters returned when it's a game error? Figured I'd ask because where's the fun in playing HC knowing at any point the game can simply erase your character.

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  • UbiSushiVamp
    Ubisoft Support Staff 262 posts

    @prairy Hello! I am very sorry to hear that your hardcore character has died due to a bug that you have encountered. As it stands we do not have a way to restore the hardcore characters I do sincerely apologize for this. However, would you happen to have a video clip of this happening to forward this to our team to investigate for you? Please let me know!

    Official Response
  • Prairy
    Original poster 4 posts

    @ubisushivamp i wish. i rarely record my gameplay. But I will see if some are willing to try while in a group next time. If I catch a vid of it, i'll send it your way. How about having a 1 item bequeathment for your hardcore character. As in after death, you can choose 1 item to leave behind for your next agent to come up. it would be nice. even just 1 item.

  • Prairy
    Original poster 4 posts

    @ubisushivamp the mechanic was actually quite easy to replicate, which means it's surprising if it's not known. I did the exact same thing in the same spot, only this time with my main "softcore" character and just on hard difficulty. Just wondering how I get the clip to you? When I try to upload it in this message, it says I don't have the privileges for that.

  • UbiStorm
    Ubisoft Support Staff 262 posts

    Hey there Prairy! You can upload that video to a video sharing website, such as YouTube, and then post the link here! Thank you so much!

    Official Response

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