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  • AngelMCZ
    4 posts

    @ubikobold i read your answer as the other members, when are you going to address this bug? next patch, which date?
    Thanks in advance.

  • Yesin069
    554 posts

    @angelmcz

    The update will probably be out tomorrow (tuesday) or on thursday, if Ubisoft sticks to their 5 week-release-cycle...

  • UbiKobold
    Ubisoft Support Staff 636 posts

    Sorry for my delay, but thank you all for your updates and patience regarding missing music. While I do not have a date of when this should be resolved, please know that this should be addressed in a future update. I apologize for not having any more information at this time, but thank you again for all of your patience, as I do understand the time that some of you have been waiting. As more detail is provided, I will provide updates here as I can. Also, Nozgame, the shanties in Old Norse may be missing in relation to this missing music issue. Once the missing music issue is resolved, if you are still not hearing these shanties in-game, please let me know so that I may continue to update the Game team.

    Official Response
  • Tzwaeni81
    4 posts

    So just loaded new update... still no music. So i guess the problem didn't make it in this patch? Do we really need to wait 5-6 weeks for the next patch? Come on Ubisoft...

  • xALTERRAx
    1 posts

    This has never happened to me before but after the 1.2.2 Title update, i can't hear music in missions.

  • UbiKobold
    Ubisoft Support Staff 636 posts

    Hey there Tzwaeni81 and xALTERRAx. While this issue was not addressed on the most recent patch, please keep an eye out for future patches for the game. I am sorry that I do not have further information to provide at this time, but your continued patience is greatly appreciated.

    xALTERRAx, since this only started occurring after the 1.2.2 update have you tried verifying your game files to see if that may resolve it for you? It may be related to the issue on this thread, but just wanted to rule out some possible external causes.

    Official Response
  • DJ767_
    2 posts

    Hey everyone, So I recently started Valhalla recently, about 2 weeks ago, when I came across this bug, i first noticed it during a bossfight, it was complete silence, the most akward boss fight ever, once I realized that the boss music was gone, i noticed all other music was missing too, but I may have found a solution, my solution was to hard reset my console (I also play on xbox one x), I believe this also clears the cache on the games too, so that might be the solution more specifically. I also found that the music bug happens far less frequently when i manually close the game, so on xbox seeing the options and selecting 'Quit'. I hope this helps some of you, and maybe even the devs trying to fix it.

  • DJ767_
    2 posts

    @dj767_ also, just to clarify this isn't a permanent fix, but when you do notice the music missing tbis should work.

  • Tzwaeni81
    4 posts

    @dj767_ mh. okay... i am on PC... i did a fresh clean install of Windows 10 and AC Valhalla some months ago and the problem still exists. It seems like an "online" problem or the online saves get corrupted. So nice help for the Xbox Users.

    Ubisoft finally need to fox this. At last with next patch.

  • Ubi-Borealis
    Ubisoft Support Staff 3571 posts

    Hello there!

    I apologise for the delayed response. As mentioned by @UbiKobold, the development team have shared that they will be releasing a fix for this issue in a future update! We don't yet have a confirmed ETA for when this update will be deployed. Once we know more information, we will let you all know within the News & Announcements forum.

    @DJ767_ - Thank you for taking the time to share how you're able to resolve this issue in-game. I can understand how restarting the console whenever you encounter this issue isn't convenient, and we hope that you will be able to access the fix soon. Please keep an eye out within the News & Announcements forum for more information.

    Thanks! 😊

    Official Response
  • andenahlqvist87
    1 posts

    I would like to thank Ubisoft for the constant contents, updates etc.
    But yeah, when the music plays like 1% of the time when playing, you know how much much more EPIC the game would be with the music playing much more frequently. Ofcourse i have the setting on HIGH, doesnt play nearly enough. Please please Ubisoft, make the music play much more, at all times, please.

  • TeosTrosa
    7 posts

    Hello there,

    for everyone wondering, patch 1.3.0 did not fixed the missing music bug. To be fair, the patchnotes said: "Various issues with missing SFX", which does not include music, as I know now.

  • DJ_KURPATOV
    2 posts


    This bug was not present in version 1.0.2. Further, the scripts of the battle music, ambient.

    I installed version 1.0.2 and this is what I saw

  • Ubi-Mark.
    Ubisoft Support Staff 1309 posts

    Hello Vikings,

    Thank you for your continuous updates!

    I can see that this issue will be resolved in a future update. Once the resolution is deployed, we will let everyone know through the patch notes.

    If you have any additional questions, please let us know!

    Official Response
  • olivesarewin
    2 posts

    @ubi-mark Hi there! Thanks very much for the continuous updates - is there a confirmed date for when the resolution will be deployed at all? I've just restarted with a new save (after c.150 hours of progress) as the music issue was so prevalent that it was really affecting my enjoyment of the game. I'm about 30 hours into my new save and the same issue has just reappeared. Any indication at all of when a fix will be deployed would be really appreciated! Thanks very much for all your help!

  • UbiKobold
    Ubisoft Support Staff 636 posts

    @olivesarewin While we do not have a date on when this will be resolved, we should let everyone know when these updates occur! Just keep an eye on our patch notes and social media channels. Thanks so much for all of your patience on the matter.

    Official Response

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