Welcome to discussions

Quick Suggestions

  • Annaire
    1 posts

    I have the audio frequency option in the game turned up on high, and it's not unusual for me to play an hour and only hear about 5 minutes of music the entire time. What gives? It sucks a lot of ambience out of the game to be wandering around in complete silence.

    At this point i've resorted to using the Witcher 3 soundtrack in the background.

    It seems a shame because when the music does play in the game it's quite good.

    Is there some file I can modify to increase the frequency of music, or is this something that has to be fixed in a patch?

  • coolstijn
    1 posts

    Restarting my ps4 fixed this bug

  • VampireKitty109
    1 posts

    I am also having this issue on PC. My settings are the same as the other player and I haven't heard any music yet and my request for songs from my crew is ignored. How rude!

    I have found reddit posts complaining of the same issue.

  • i7kX_HoeNiR
    3 posts

    @vampirekitty109 I'm playing on Xbox Series S and I have this problem where no music plays in game at all. Only menu music plays and that's it. As of right now I'm at aprox. 20h game (all after v1.0.4) and no more than 5 minutes of music even tho my settings in Music Frequency is at High... it's totally kills the vibe.

    Also, yes, Reddit has a post with 2600+ upvotes from a week ago (and others with the same subject but less interactions) bringing this issue up but it isn't even listed to the Known Issues thread in the forums.

  • CzarliONpl
    2 posts

    Hello Ubi! Any solution? Or you gonna leave us with this problem?

  • PlainBlack
    1 posts

    Had this problem on the Xbox Series X as well. Fixed it by changing the Graphics Mode to Quality. Not sure if that was the thing that did it, or just that the game fully reloaded when I changed the setting. I would try both if you’re experiencing this issue.

  • Pincopallino097
    4 posts


    The ambient soundtrack is nearly missing, it plays very rarely and I have the frequency on high, this happened after a ton of hours of playing, I don't know how to fix it, it works in restricted areas and missions though, just open world free roaming and fighting seems broken.

    Thanks, please help

  • i7kX_HoeNiR
    3 posts

    I did try a lot of different things so I'm not sure what did the job, but I'm playing at Performance Mode with music on High and after "turning the game off and on again" ambient music now plays. I'm currently in England, maybe Norway is bugged and if you doesn't fully turn off the game - since Xbox has Quick Resume which keeps the game running on background when you turn the console off - it will keep silent.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @pincopallino097 Hello and thank you for posting about this audio issue. When did you first notice that the ambient soundtrack wasn't playing as frequently? Do you have a video that you could upload to this post that shows the soundtrack working in a restricted area, but also shows that it's missing while fighting or while free roaming?

    Official Response
  • frozensocks
    1 posts

    @ayser47 same, music barely plays even in story moments where music should've been been playing

  • Pincopallino097
    4 posts


    It all started when I reached winchester city for the main quest, the one with Aelfred, I have no video at the moment but I will try later to capture one before and one after, in the meantime one example of soundtrack not working anymore is this in Ravensthorpe:

  • JobuuRumdrinker
    17 posts

    I agree. Right now I set music for 100% volume and effects to 50%. Still seems off somehow. Frequency is odd. Sometimes the music is gone for a long time

  • Pincopallino097
    4 posts

    @UbiExcellent here is the link to the video I made where you can see the issue (I show audio options in the end):

    PS: there is also a misplaced object in the beginning, also, I have a feeling that this is bound to the save file, how can I send you the save file? Also, at some point, after this happened, it fixed itself after a long cutscene but then happened again.

  • Pincopallino097
    4 posts

    @pincopallino097 Any news about this?

  • jesusalfn
    3 posts

    @ubi-raziel I too have the same issue. Raida were fun with music. Just without it it is not as fun. Has there been a fix yet? Playing in xbox x series.

  • raVageZA
    3 posts

    I experience this issue as well.

    • Music will get stuck in a continuous loop - have to exit to the main menu to reset it
    • Fight scene music and other encounter specific music doesn't play anymore, the Zealot encounters is a good example
    • Content specific music is not loading in when it should

    It really detracts from the game. Music makes a big part of the encounters and gameplay immersion.

    A fix would be welcome Ubisoft! Such a great game in any case! 🙂 Really love it.

    6 posts

    @surgebinder same here no background music (I listened to the ost on Spotify and its great but in game I didn't hear 1 song).
    I have the game set on high for audio and still nothing.

  • Ubi-Raziel
    Ubisoft Support Staff 197 posts

    Hello again everyone!

    I'm very sorry for not returning to you sooner. Our discussions are very busy currently and we're working hard to reply to everyone.

    At first I thought this issue to be specific to Xbox, however it seems some of you are also on PS4 and PC.

    Our team has not experienced this at all in a testing environment therefore it's difficult to find the source of the issue. Would anyone be able to provide a short video showing both their in-game audio settings and the issue itself?

    Thank you very much!

    Official Response
  • thatwiseguy195
    3 posts

    What would the video require? Would it need the settings shown that have the setting for exploring on high and then showing no music? I’m not sure how to show the lack of music. It’s currently just silent through the out the whole game as if someone turned off the music other than combat. I appreciate you getting back to this thread was worrying it was going unnoticed.

    6 posts


    You can find the link to a short video with the audio settings and the lack of music below. In the menu and at the end in the loading screen the game has music but during gameplay it doesn't. I don't know if the game is designed to be like that but it feels empty without background music.
    I hope a fix will come soon for a better experience.


Suggested Topics

Community Details