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  • mysabre73
    Original poster 11 posts

    My Settlement is level 5. I am attempting to make the 3rd build (and have done so many times) of the farms in Revensthorpe. Each time I make the build, the raw materials and supplies are deducted from my inventory and it makes the music of the farm being upgraded but as soon as it is complete, the farm still requires it be upgraded. This is an infinity loop as far as I can tell and has gone through so many resources. I am afraid I will never reach a settlement level of 6 now because, As I understand things, there are only enough raw materials to reach level 6.

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  • ubi-smash
    Ubisoft Support Staff 1529 posts

    Hey there! Sorry to hear this, @mysabre73. During any of the attempts of upgrading your Farms in your settlement, were you able to capture a video clip of the behavior you are seeing in-game (please don't try upgrading again if you don't)? To confirm, there are no other structures other than the farms that have shown this behavior when upgrading, correct? If you could also ensure that your latest save is uploaded to the Cloud (you will see a cloud icon on your save slot), I will share this with our team to further review this.

    Official Response
  • mysabre73
    Original poster 11 posts

    @ubi-smash Thanks for getting back to me! I haven't recorded it. But, I can run some raids if the last two raid locations are not too high a level and get raw materials. I can save the game beforehand and record it. Then I will just reload to the previous save.

    I managed to do that last night when I finally caught on to the problem. I will post back with a video once I have it.

  • mysabre73
    Original poster 11 posts

    @ubi-smash Here is the video.

  • Ubi-Keo
    Ubisoft Support Staff 3690 posts

    @mysabre73 Apologies for the late response, and thanks for the video.

    Could you also provide a screenshot showing what's left to build in your settlement. You can view this by going to Eivor's room in the longhouse and it should be on the left.

    Official Response
  • mysabre73
    Original poster 11 posts

    @ubi-keo Sure thing. Here is what it says (and has said for a while now even after I go and build the expansions)

  • ubi-smash
    Ubisoft Support Staff 1529 posts

    @mysabre73 Much appreciated! Would you also ensure that your latest save is uploaded to the Cloud (you should see a cloud icon on your save slot if save to the cloud)? This will allow our team to use your saved files for their investigation.

    Official Response
  • mysabre73
    Original poster 11 posts

    @ubi-smash Sounds good. My latest save is on the cloud. My character is in Ireland with the current save; I hope that won't make a difference for your team, or if you need me to head back to the settlement?

  • BlachSheep-
    6 posts

    The same thing happened to me with the poultry farm

  • ubi-smash
    Ubisoft Support Staff 1529 posts

    Thanks for sending me this update. @mysabre73 I sent you a direct message to gather some more information on your Cloud save. @BlachSheep, could you confirm if this is happening on console or if you are playing on PC when this occurs? Is there any other building that you see the same behavior?

    Official Response
  • BlachSheep-
    6 posts

    @ubi-smash Playing on PC and i don't know if happen to other building, I don't want to waste more supplies

  • Ubi-Borealis
    Ubisoft Support Staff 5779 posts

    Hello there!

    @mysabre73 - Would you be able to let us know the username of the account you play Assassin's Creed: Valhalla on? I've checked the account you've contacted us from (mysabre73) and it looks like you play the game with another Ubisoft account. Once we know your username, we can include this in your report to the development team so they can take a closer look at your cloud save.

    @BlachSheep - Thanks for letting us know that you play on PC, and that only the poultry farm seems to be affected. Can you let us know how many times you've tried to upgrade the poultry farm already?

    If you're able to send us a video which shows you upgrading the poultry farm for the third time, and the option to upgrade remaining after this, that would be very helpful! I'd recommend making a manual save prior to doing this, as this will allow you to reload the save and to not lose your supplies/raw materials.

    Thanks! 😊

    Official Response
  • rtxus
    17 posts

    I've got this too, with the poultry. Already upgraded twice, still requires upgrade. It becomes a bad joke. But hey, at least they fixed the beggar rune farming, was high priority this one right?
    Ah and no video or screenshot, i'm so tired of all this right now..

  • mysabre73
    Original poster 11 posts

    @ubi-borealis Sure thing. My PSN is Bad Monkees. Do you need the email address too? My latest saves are on the cloud as well. Thanks!

  • ubi-smash
    Ubisoft Support Staff 1529 posts

    Thank you for providing as much information as you can for the team to look into this further. Our team is currently reviewing this behavior with upgrading farms moving forward. We will keep everyone posted as soon as we have further updates to share so please keep a lookout on our social media channels and our news and announcements page for further information on this. We truly appreciate your patience and understanding in the meantime.

    Official Response
  • mysabre73
    Original poster 11 posts

    Sooo.. I am not very savvy when it comes to searching websites. Any chance there has been an update?

  • Ubi-Viral
    Ubisoft Support Staff 2348 posts
    Sooo.. I am not very savvy when it comes to searching websites. Any chance there has been an update?

    Hey! At the moment there has not been an update.

    Official Response

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