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  • III-Avalon-III
    Original poster 3 posts

    I was in contact with player support and asked how much gold is required, or what the change in percent is to get a legendary helix item from heka chest, spesifically skins and mounts. Player support told the they would not provide me with that information, so I had to do some research myself. I found out that there is a 2-5 % chance for some items (Skins and mounts i presume) and about a 10% chance to get a legendary weapon/shield. One player had bought 480 heka chests and gotten one legendary skin. Myself have spent around aproximately 300k gold now on heka chests without getting anything, that's around a 100 chests, or one week of full grinding. This is highly unfair to players and it ruins the game experience. Please fix this ubisoft. Don't design a game so that players have to buy more when we already bought the full game + DLC. It's just not right and it ends up ruining your reputation. I'm never buying a game from ubisoft again until this is fixed. Players hate anything in the radius of microtransactions. Instead of ejoying AC Origins as the great game it is, I've come to resent ubisoft for ruining an awesome game with tactics like this. So constructivve feedback: Get rid of helix and all sorts of tactics opting the player to use real money to buy items in the game after they bought the game itself and focus on making games so great that players buy them. Add another DLC or something, just let us get what we pay for, please. I'm not trying to be rude and I'm writing with respect, I just want to be clear and do whatever I can for players to have a good expdrience. I know tons of players who got their experience ruined by similar happenings, and even stopped buying games from the company alltogether. Ubisoft, you make great games. Please don't ruin them and become a company that is only interested in squeezing every bit of money from a player. That makes players leave sooner than later, and unfortunately I fear this is the case with me. Now that I know how your games are I'm not going to buy any games from ubisoft until this is changed. Best regards.

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  • Ubi-Orion
    Ubisoft Support Staff 681 posts

    @iii-avalon-iii

    Hey there.

    We appreciate the feedback on this. I'll pass this on to the team for you.

    Official Response
  • KmarkoPL
    274 posts

    @iii-avalon-iii You really expecting Ubisoft will stop current helix system ?! IN YOUR DREAMS !!
    Also, you don't need this items to finish the game, they optional.
    But if you want them, either play the game and earn gold, or buy helix credits

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