Welcome to discussions

Quick Suggestions

  • AC_NEEMOS
    Original poster 15 posts

    After the Friday July 15th update the game is unplayable. Huge video stuttering with audio disturbance every time I run on groups of enemies and sometimes when I walk in the open.

    CPU Ryzen 5950X
    MSI Geforce RTX 3060
    32GB DDR4 Ram
    Resolution 1440p optimal on Geforce Experience but I drop the settings to ultra-low with the same results.

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Mercury
    Ubisoft Support Staff 243 posts

    Hi there @ac_neemos, I'm sorry to hear about these stuttering and audio issues you're experiencing. Do you happen to have a clip showing these issues occurring?

    Official Response
  • AC_NEEMOS
    Original poster 15 posts

    @ubi-mercury

    I uploaded a small clip showing an occasion of the problem.

  • AC_NEEMOS
    Original poster 15 posts
    This post is deleted!
  • AC_NEEMOS
    Original poster 15 posts

    @ubi-mercury apparently there is extreme 100% cpu usage when on battles. Setting the fps limit to 30 does not produce the problem. Anything above that, the stuttering appears. Even at 35 fps.

  • TK105
    20 posts

    @ac_neemos Nice! I think it's a good sample clip.

    From this clip, I immediately remembered the past cases when I heard the game sound.
    https://forums.ubisoft.com/showthread.php/2091326-Sound-bug-Reoccurs
    This strange sound is very similar to the problem of the past.

    Audio - Slapback System ....Is it possible that an individual development engineer, or some engineers, has secretly reinstated this feature?
    It is possible that someone introduced the effect function of this sound without permission, which caused the decrease in FPS and the increase in the load on the CPU.

    Each development engineer.
    Are you in control of contact, consultation, reporting, and control?
    For the last few years, I personally feel very suspicious.
    Is there any employee who is doing one-pan play such as making self-judgment corrections by one engineer staff, changing the program source, introducing, and adjusting?
    Is there a boss who has given permission to release a patch without confirming its operation, or to release a patch without confirming its operation?

    Of course, it is necessary to investigate defects with high priority.
    However, if the original "human error caused by engineer staff" is not improved, the same error and the same trouble will be repeated. No, the reality is that it is.

    The structure of the development team, the strengthening of the operation confirmation team, I think that is also a high priority task now.
    UBI and MASSIVE look forward to future improvements.

  • UbiSushiVamp
    Ubisoft Support Staff 271 posts

    @ac_neemos Thank you for the clip! Would you be willing to see if this troubleshooting guide helps resolve this at all for you?

    Official Response
  • richubisoft02
    1 posts

    Just a word of caution about updates if your system is on the low-end of meeting game requirements to run the game. Mine is AMD Phenom II X6 1090T AM3 Processor, 3200MHz with 8GB RAM. The processor came out in 2010.

    My game (DIV 2) doesn't launch after the optional mid-july 872.03 MB update. It does launch if I revert to the prior version which included a mandatory early July 2021 27GB update. This also happened mid last year with CREW 2 when one of the updates bumped up the system requirements and a vital SSE instruction set, which my processor doesn't have.

    Needless to say I plan to upgrade my system eventually but in the meantime I can still play the first DIV and CREW game.

    Rich

  • AC_NEEMOS
    Original poster 15 posts

    @UbiSushiVamp I tried all those. Nothing works. The game runs fine but only if locked in 30fps. The fps drop with the weird sound come only if I unlock the frame limiter.

  • nongenuine
    2 posts

    @ac_neemos
    I also have the same problem. After about 7 minutes of play, the game would lag or stutter for a some seconds. The frame rate would drop below 60 FPS cap for those seconds. It seems to only happen once. The sound is distorted during the problem. I am using DX12 with surpassing hardware requirements.

  • AC_NEEMOS
    Original poster 15 posts

    Tried with a Gigabyte RTX 3070Ti Aorus Master. Game does the same thing even when locked in 30fps this time. Nevermind, I'm gonna quit this game.

  • AC_NEEMOS
    Original poster 15 posts

    @richubisoft02 I run the game's benchmark. With V-sync 'on' the GPU utilization doesn't go above 65%. With V-sync 'off' the GPU utilization goes up to 97% - but drops to a range of 13-25% when in the shooting parts of the benchmark. Then goes back to 90%+ and back to 13% again.

  • Ubi-Mercury
    Ubisoft Support Staff 243 posts

    Thank you for trying that troubleshooting guide @ac_neemos and providing these details! Sorry to hear these issues have persisted. Could you please provide screenshots showing your in-game graphics settings?

    Hey there @nongenuine, sorry to hear you're experiencing these issues in-game as well. Could you please confirm if you completed the troubleshooting guide previously provided as well?

    Official Response
  • AC_NEEMOS
    Original poster 15 posts
    This post is deleted!
  • AC_NEEMOS
    Original poster 15 posts

    @ubi-mercury
    Benchmark video of the drops.

  • AC_NEEMOS
    Original poster 15 posts

    @ubi-mercury
    Graphics Quality : Custom
    Brightness : 10
    Contrast : 15
    V-sync : Off
    Frame Rate Limit : Off
    Shadow Quality : Very High
    Spot Shadows : High
    Spot Shadow Resolution : Ultra
    Contact Shadows : All high
    Resolution Scale : 100%
    Sharpening : 10
    Particle Detail : Ultra
    Volumetric Fog : Ultra
    Reflection Quality : High
    Local Reflection Quality : Very High
    Vegetation Quality : High
    Sub-Surface Scattering : On
    Anisotropic Filtering : 16x
    Parallax Mapping : Yes
    Ambient Occlusion : Very High
    Depth of Field : On
    Object Detail : 100
    Extra Streaming Distance : 10
    Neutral Lighting : Off
    Lens Flare : On
    Vignette Effect : On
    Water Quality : High
    Chromatic Aberration : On
    Projected Texture Resolution : 512
    High Resolution Sky Textures : Yes
    Terrain Quality : High
    Anti-aliasing : Ultra

    Resolution : 2560x1440
    Refresh Rate : 60hz
    Enabled Reduced Latency : Yes (yes or no, doesn't make any difference in the problem)
    Enable DX12 Renderer : Yes (doesn't make any difference in the problem)

    PC Specs
    Ryzen 9 5950X
    2x Kingston HyperX Fury 16GB
    MSI B450M-Pro Max Motherboard
    Gigabyte GeForce RTX 3070 Ti Aorus Master 8G

  • Ubi-Mercury
    Ubisoft Support Staff 243 posts

    Thank you for providing this clip and your settings @ac_neemos! I recommend creating a new case here, and attaching your MSinfo and Dxdiag files to the case, so that we can investigate these issues further with you.

    Official Response
  • Rodnaz
    54 posts

    @ac_neemos Although our equipment differs I have experienced low frame rates & studer, jitter etc. Plus it hardly utillized my CPU & GPU. The fans did not even run on the GPU & the watts was under 50. I run a benchmark & the frame rate was 20's. Play was a real pain, the jitter & unevenness was hard on the eyes.

    I called my ISP I thought this might be on their end, I have had line issues. They noted some discrepancies & are sending out a tech. Now moving along I had frame rate capped at 60 & has been for some time. Today In game settings I removed the cap & checked some windows settings. There I found a 20H1 or similar windows update & installed it. After a restart I started Div 2 . The frame rate went well past 100, the CPU & GPU fans kicked in as well. I set frame rate back to 60 cause of a marginal CPU. I'm not sure what happened or the cause but it benched a lot higher with smooth normal game play. If it stays as is I won't need my ISP or asking for Ubisoft support. Both of which can be an exercise in frustration.

  • AC_NEEMOS
    Original poster 15 posts

    @nongenuine more videos of my problem.




  • AC_NEEMOS
    Original poster 15 posts

    Alright.
    The game does this annoyance on a PC with fresh Windows installation and NOTHING ELSE in it except the geforce drivers and the game.
    I'm done.

Suggested Topics

Community Details

97
Online
195.5k
Users
33.1k
Topics
165.4k
Posts