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  • UNSOLVED Friend referral no longer working. I completely all requirements TWICE and no rewards. Please help me get my rewards. [All Screenshot Evidence Attached]

    1 Likes/7 Replies/418 Views
    Celestias
    Original poster 3 posts

    Hello. I purchased an extra copy of the game for a friend just to get the Hunter's outfit rewards. I completed all the requirements, twice (2 sessions each completing 3 main missions together), and waited twice the required amount of time (48 hours as opposed to 24 hours), and yet nothing. Please grant me my rewards and fix this bug!

    Picture 1: Proof of successful recruitment, screenshot of recruitment success email:
    https://1drv.ms/u/s!AjyDKVNiZr1ogvgcjsgHbBQ4n8NWYA?e=jNG9nk: (https://1drv.ms/u/s!AjyDKVNiZr1ogvgcjsgHbBQ4n8NWYA?e=jNG9nk)

    PIcture 2: Proof of that Ubi account Mannaei86 = PSN account restful-brooch4
    https://1drv.ms/u/s!AjyDKVNiZr1ogvgeM387Pl7K3-Um2A?e=tRTEvu: (https://1drv.ms/u/s!AjyDKVNiZr1ogvgeM387Pl7K3-Um2A?e=tRTEvu)

    Pictures 3, 4, 5 - Proof that we played at least 3 main missions together (we actually played 6!)
    https://1drv.ms/u/s!AjyDKVNiZr1ogvgYsTzGXdwx62hj7Q?e=hnd5a2: (https://1drv.ms/u/s!AjyDKVNiZr1ogvgYsTzGXdwx62hj7Q?e=hnd5a2)
    https://1drv.ms/u/s!AjyDKVNiZr1ogvgaVJcCbXixTcfTeQ?e=Hq5NFJ: (https://1drv.ms/u/s!AjyDKVNiZr1ogvgaVJcCbXixTcfTeQ?e=Hq5NFJ)
    https://1drv.ms/u/s!AjyDKVNiZr1ogvgZ5gmiwzxQ1DRN4A?e=RZBhSp: (https://1drv.ms/u/s!AjyDKVNiZr1ogvgZ5gmiwzxQ1DRN4A?e=RZBhSp)

    Picture 6 - Proof that I still did not get my rewards, and that the Ubisoft system did not register them:
    https://1drv.ms/u/s!AjyDKVNiZr1ogvgb8XC2nXO2HQtYGQ?e=FEfakQ: (https://1drv.ms/u/s!AjyDKVNiZr1ogvgb8XC2nXO2HQtYGQ?e=FEfakQ)

    What more proof can I provide? Please help me. Thank you.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • YayaTourette
    11 posts

    Another example of UBIs great customer service by not replying at all on this matter...

  • DutchLMB4ever
    303 posts

    Didn't even know this was a thing... lol

    They should just put the Stinger Hunter in the game by now.

    This Hunter appears in Missions/Summit/OW.

    Every time you kill him you get 1 random reward.
    (So there is something to farm for)
    Could be:
    - 1 piece of his outfit
    - His mask
    - 1 of the backpack trophies
    - Stinger LMG
    - Gear dye
    - Weapon dye

  • Ubi-Viral
    Ubisoft Support Staff 2315 posts

    @yayatourette Hey! Thank you for your reply and for necroing an old thread.

    This player has received their rewards and was provided help on a support case in private.

    If you need help with anything please let us know.

    Thank you.

    @DutchLMB4ever Hey! Thank you for your reply and for providing this information. Are you needing help with anything?

    Official Response
  • DutchLMB4ever
    303 posts

    @ubi-viral
    Could you ask the team if we can get the friend referral rewards in a normal way.
    (Without the friend referral stuff)
    Everyone I know don't play this anymore, and I myself don't really play it because there nothing to do until the new content comes out.

    Example: what I said earlier.
    The friend referral rewards could be obtained by killing the (Stinger) Hunter that would interrupt:
    - (Legendary) missions.
    - And (Legendary) summit
    - Or 1% chance to find him in the Open World.

    Let him drop 1 reward per time you kill him.
    (So that players have something to farm for again)

    Or.....
    You could help me with getting exclusive info on the new content?
    Just answer with the emote if it's a yes.
    Do we get a new Raid? 👽
    Do we get more Legendary missions? 👼
    Do we get a new DZ?🤙
    Do we get new Exotics? ⛑

  • YayaTourette
    11 posts

    @ubi-viral :
    Wow, what a surprise! So complaining does help? Thanks a lot! Now let's adress that crashing issue...

    Br,
    Yaya

  • Ubi-Viral
    Ubisoft Support Staff 2315 posts

    @dutchlmb4ever We appreciate that it can be hard to obtain these items through the friend referral program, however at this time there is no plans to make them accessible in-game through drops. I can certainly pass on this suggestion though.

    @YayaTourette Thank you for your reply. Issues regarding frequent crashes are currently under investigation. To exclude other possible causes on your side we recommend the following FAQ regarding general troubleshooting:

    PC: https://support.ubisoft.com/Faqs/000025947

    Thank you.

    Official Response

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