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  • Mr_Rushasaurus
    Original poster 1 posts

    Hi everyone. Suffering from little to no GPU usage no matter what i do on Division 2. Two of my other friends are suffering the same thing too and one is even using the same series gpu as me (1080ti).

    I've reinstalled drivers. My friend is on drivers from a year ago; while i'm updated on the newest (471.41). It's not that. Same issue. CPU is at 60-50% usage with gpu at 3% usage! Every game goes to 97-99% besides division 2, even Division 1 kicks to 99%. I didn't have the issue until recently also. We've did all the nvidia control panel settings. Not that, We've tried pretty much everything. It's either due to an game update or Windows update.

    I see noone talking about this issue so was wondering if someone could investigate.

    8700k @ 4.3ghz
    1080 ti
    32 gigs of ram @3200mhz
    Latest update to Windows

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  • UbiKoreanBBQ
    Ubisoft Support Staff 385 posts

    @mr_rushasaurus Hey there. Thanks for providing all these details and your specs. 🙂 Did you have this issue after you updated your Windows? Can you first try rolling back to a previous version of Windows and seeing if the issue still occurs? Let me know if you see any improvement, or not.

    Official Response
  • mazahaka1991RUS
    1 posts

    @ubikoreanbbq

    I have a similar problem with low GPU usage. 60% maximum. With any graphics settings, my system produces 40 frames. All updates, drivers of the latest version. The system has been cleared of debris.

    System Information
    ------------------
       Time of this report: 11/8/2021, 22:20:45
           Machine name: DESKTOP-U4BMVIV
            Machine Id: {B7BDD892-A117-4D5A-AD6B-B2A067A7422C}
         Operating System: Windows 10 Pro 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
             Language: Russian (Regional Setting: Russian)
       System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: Z390 AORUS MASTER
               BIOS: F11n (type: UEFI)
            Processor: Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
              Memory: 32768MB RAM
       Available OS Memory: 32702MB RAM
            Page File: 6742MB used, 135982MB available
           Windows Dir: C:\Windows
         DirectX Version: DirectX 12
       DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
        System DPI Setting: 96 DPI (100 percent)
         DWM DPI Scaling: Disabled
             Miracast: Available, no HDCP
    Microsoft Graphics Hybrid: Not Supported
     DirectX Database Version: 1.0.8
          DxDiag Version: 10.00.19041.0928 64bit Unicode
    Display Devices
    ---------------
          Card name: NVIDIA GeForce GTX 1080
        Manufacturer: NVIDIA
          Chip type: NVIDIA GeForce GTX 1080
          DAC type: Integrated RAMDAC
         Device Type: Full Device (POST)
         Device Key: Enum\PCI\VEN_10DE&DEV_1B80&SUBSYS_85921043&REV_A1
        Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
     Device Problem Code: No Problem
     Driver Problem Code: Unknown
       Display Memory: 24429 MB
      Dedicated Memory: 8079 MB
        Shared Memory: 16350 MB
        Current Mode: 2560 x 1440 (32 bit) (59Hz)
         HDR Support: Not Supported
      Display Topology: Internal
     Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
       Color Primaries: Red(0.654297,0.333008), Green(0.304688,0.625977), Blue(0.145508,0.046875), White Point(0.313477,0.329102)
      Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
        Monitor Model: PHL BDM3270
         Monitor Id: PHL08E7
         Native Mode: 2560 x 1440(p) (59.951Hz)
         Output Type: HDMI
    Monitor Capabilities: HDR Not Supported
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
       Advanced Color: Not Supported

  • Ubi-Karl
    Ubisoft Support Staff 1534 posts

    Hey @mazahaka1991RUS, thanks for reaching out to us and sorry to hear about this.

    Your issue appears to be slightly different from what @Mr_Rushasaurus has mentioned, therefore so that we could look into your matter further, I have created a case under your account.

    If you have a moment, click the following link, which will direct you to cases that are created under your account. Once loaded up, I would like to ask you to provide us with your system files (MsInfo and DxDiag), which will then help to get a better overview of your hardware and what may possibly be causing this.

    Should you have any questions, let us know!

    Official Response

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