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  • thornh
    Original poster 18 posts

    I have the PS5 upgrade for the original PS4 disc. When I "Check for Updates" on the PS5 version it says I have the latest version. When I launch the game I am still at version 1.2.2.1. However, the PS4 update downloaded and installed automatically. So, my PS4 version is 1.3 and my PS5 version is 1.2.2.1. I have confirmed that I have enough free space for the download and have not received any errors.

    Please let me know what I need to do to update the PS5 version to 1.3

    Thank you.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Keo
    Ubisoft Support Staff 1878 posts

    @thornh I can confirm other players have reported that the PS5 update is not available. This has been reported and is being investigated.

    Apologies for the inconvenience caused.

    Official Response
  • thornh
    Original poster 18 posts

    @ubi-keo Thank you!

  • WERMWOOD
    47 posts

    "Investigated" is French (no pun) for they have no clue why its not working. Come on Ubisoft....I'm a die hard fan but you're kinda making me lose hope a bit.

  • Ubi-Keo
    Ubisoft Support Staff 1878 posts

    @thornh You're welcome.

    Official Response
  • Ubi-Keo
    Ubisoft Support Staff 1878 posts

    @wermwood I understand that you are frustrated that the update is not available on PS5 at the moment, however could you please not use the forums to post remarks like that, we are here to help.

    The issue has been reported and the Assassin's Creed Valhalla team are looking into why the update is not live. I can assure you that this is high priority and we aim to get the update pushed live on PS5 as soon as it is possible.

    Official Response
  • thornh
    Original poster 18 posts

    @ubi-keo Just logged in to my PS5 again and update 1.3.0 is downloading. Hopefully it is now available in all regions. Thanks again for your support today!

  • Ubi-Keo
    Ubisoft Support Staff 1878 posts

    @thornh Great, thanks for the update 🙂

    Official Response
  • WERMWOOD
    47 posts

    Hey, to be fair, I'm not half as nasty as most of the people can be on here. I understand you guys are working hard and trying to do your best. I also realize you've had several departures that couldn't have made things easier. That said, Ill hold my frustration and avoid being crass. Do us the favor of simply delaying stuff if you need to. Its better to take extra time to get things right in the first place than to rush things and release an unfinished product. I for one think you guys get an unfair bad rap. Test, test, and test again. I used to mod PC games as a teenager, maybe its time to go back to school and come join your team to add some spice to all that sugar. 😛 I could be down to live in Canada....bet the big game hunting up there is amazing!

  • Ubi-WheelyDuck
    Ubisoft Support Staff 430 posts

    Hey there,

    Thank you for your update, feedback and kind words!

    We are always happy to help players in any way that we can and your frustration is understandable.

    Best of luck should you decide to go back to your studies! 😊

    Official Response

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