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  • isuwhat
    Original poster 190 posts

    I have just downloaded the title update and on my first load of my PS4 game, it took close to 10 minutes to load into the game?! is this intended?

    anyone else have this also?

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  • Ubi-Keo
    Ubisoft Support Staff 1541 posts

    @isuwhat I'm sorry to hear that your game has took 10 minutes to load, it should not take that long to load your save.

    Can you please go through the PS4 troubleshooting then try again and confirm if it still takes around 10 minutes to load.

    Official Response
  • isuwhat
    Original poster 190 posts

    @ubi-keo yes only after loading today's update. Loading time before was bad but no where near as near as bad as this. Have previously completed all of those troubleshooting steps and it unfortunately didn't help with loading times. thanks

  • Ubi-Keo
    Ubisoft Support Staff 1541 posts

    @isuwhat Can you confirm the following:

    • What model PS4 do you have
    • Is the game installed on the internal HDD or an external HDD
    • How much free storage do you have on the drive the game is installed on
    • Which country are you in on your current save? England, Ireland, Norway or Vinland


    Have you also tried rebooting your console then tried loading your save again? If not can you please try this and confirm if it still takes up to 10 minutes to load.

    Official Response

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