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  • saile1004
    Original poster 18 posts

    An update months ago wrecked the only outfits I thought were worth wearing with floating pieces (this is being looked into thankfully). Now after 1.3.0, the Celtic hairstyle clips through the Basim Outfit hood, wrecking the only look I could find to like since losing the other ones. Please patch these quick Ubisoft.




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  • Ubi-Keo
    Ubisoft Support Staff 3723 posts

    @saile1004 Thanks for reporting this, I have forwarded it on the Assassin's Creed Valhalla team.

    Did you only notice this after the 1.3.0 update? Does this also happen with any other outfits?

    Official Response
  • saile1004
    Original poster 18 posts

    @ubi-keo yes I just noticed that this hairstyle clips through every hood and not just the Basim Outfit.

  • saile1004
    Original poster 18 posts

    @ubi-keo And yes this is only an issue that's started with the 1.3.0 update. Thanks for the quick response!

  • Ubi-Keo
    Ubisoft Support Staff 3723 posts

    @saile1004 Thanks for confirming that for me, I will let the development team know.

    Official Response
  • Dhysis
    2 posts

    Hello! I really love the new hairstyle added in Wrath of the Druids, and it was excellent until the Sigrblot patch.

    Now I've got it clipping through the hoods, and the braid on the side is all wonky and not rendering properly!
    When the hood is up, it pops in and out at different camera angles.

    I'm playing on PC, with graphics set to High.
    I tried changing the graphics to Very High and restarting the game, and I tried unequipping and re-equipping the hair with no success.


  • MK_2014
    14 posts

    Hello There ..

    I discovered an issue after installing the latest patch last Tuesday .. where Eivor hair , Celtic hairstyle to be exact is clipping through the hood when running or crouching until you zoom in by camera to make it go away .. I checked other hairstyles and all were fine .. only Celtic one .. keep in mind this hairstyle is from Wrath of Druids DLC bought from Dublin and this issue happening on the main game .. Also I need to mention that I deleted the Wrath of Druids DLC Add on from the game separately on PS5 as I finished it fully and I don't need to add useless GB .. but whenever I open the game , it warns me before start or continue the game that missing content required to install but I ignore it and continue , as I still have all weapons and outfits and hairstyles that I bought and earned from Dublin in England ..

    A Video that I sent on Twitter to @assassinscreed and @ubisotsupport would clear that out for all of you ..

    I'll Check if Installing the DLC again necessary to have contents of the DLC working properly on England .. or Troubleshoot stuff .. who knows .. Just want to report it here .. and as workaround obviously change the hairstyle or don't equip the hood ever if you still prefer rocking Celtic hairstyle .. but that is not a permeant issue .. The Team should be aware of that , because it only happened after the latest update days ago , not before ..

    Here's the Video :

    /pre>



  • Ubi-WheelyDuck
    Ubisoft Support Staff 871 posts

    Hey there,

    Thank you for highlighting this issue.to us.

    I can confirm that we are aware of this and are currently investigating.

    In the mean time if there is anything else we can help with at all just let us know.

    Official Response
  • Ubi-WheelyDuck
    Ubisoft Support Staff 871 posts

    Hey there,

    We have received reports of players who can see Eivor's hair clipping through the hood of certain outfits.

    The development team has been made aware of this issue and they are currently investigating it. Once additional information becomes available, we will update players via the news section of the forums.

    Many thanks

    Official Response
  • Falconswift
    22 posts

    Is anyone else having a nightmare with Eivor’s hair clipping through the hood? It has now got to a point where I am thinking about stopping playing. There is little point in stealth mission as my hair just shows through the hood.

    Additionally the Celtic hair is broken on male Eivor. The braided hair the rests on this ear is stuck further up his head. If I switch to female Eivor then the glitch is not there.

    Any help would be great? Or just knowing that it is a recognised issue.

  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts

    Hey there @falconswift - thank you for taking the time to report these issues with Eivor's hair here on Discussions. I'm sorry to hear that the designs are clipping through clothing, or otherwise are misplaced.

    Could you please provide some images demonstrating the issues you've mentioned, as well as a video showing that the clipping in action for the first issue? I can then send this to the development team for them to investigate further and see if it is something that they can fix.

    Thank you in advance for your help! 🙂

    Official Response
  • Falconswift
    22 posts

    @ubi-woofer yeah sure. How do I send images through as it tells me the file size is too large?

  • Ubi-TheBerry
    Ubisoft Support Staff 2505 posts

    Hey @Falconswift !

    If you could please upload your image to an external hosting site (such as Imgur or a cloud drive) and post the link here, we'll be able to view it there.

    If you have any trouble, just let us know!

    Official Response
  • Falconswift
    22 posts

    @ubi-theberry Please see link below.



    Picture 1: Hair after the update (Stuck to head and not over ear)
    Picture 2: Hair before the update (Perfect)
    Picture 3: Hair clipping through hood after update.

    Any questions let me know.

  • Andiefined
    2 posts

    The Celtic Hair style glitches through the hood with some camera angles. Mostly while running with the hood on. When standing still with the camera up close it seems to be working fine.

  • UbiStorm
    Ubisoft Support Staff 631 posts

    Hi there, @andiefined ! Welcome to Discussions! Thank you for reporting this issue with this hairstyle as well! I appreciate the screenshot showing it happen. Does this seem to happen no matter what cloak you're wearing? Or is it only specific hoods?

    Official Response
  • Andiefined
    2 posts

    @ubistorm It happens regardless of which cloak I have equipped. I also discovered that it only happens when the helmet is either hidden or does not fully cover the head, like the new Reaper Helmet before upgrading or the Magister's Mask.

  • Ubi-Orion
    Ubisoft Support Staff 1222 posts

    Hey there folks

    Thanks for your additional reports on this issue. Please keep an eye on the forums for updates on this as we get them, the team are working on resolving this issue as soon as possible.

    @Andiefined

    Thanks for confirming that for us, much appreciated!

    Official Response
  • Falconswift
    22 posts

    @ubi-orion what I don’t get is the hair has no issues if I play as Female Eivor but it’s completely bugged for Male Eivor.

    It happens on all hoods. I saw the mega bugs thread but this issue is not on there?

  • Ubi-WheelyDuck
    Ubisoft Support Staff 871 posts

    Hey there,

    Thank you for your feedback regarding this only affecting male Eivor.

    We are aware that this is only affecting male Eivor and I can assure you this is under active investigation.

    Many thanks

    Official Response

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