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  • blackace78
    Original poster 6 posts

    Hello! theres been a sound bug that still havent got fixed until this day. Missing footsteps. unbalanced sound fx volumes. game updated to 1.3.0

    setup: r7 3700x
    gtx 1660ti
    32gb ram
    installed in a nvme ssd

    And to make things easier, i copied the ubisoft staff's questionnaire.

    What platform(s) do you play Assassin's Creed Valhalla on?
    PC

    Can you please describe the nature of the audio issues you are facing and their severity (e.g. compression, low bitrate, poor quality).
    There are missing sound fx especially when running/walking, unbalanced volumes of sound fx.

    Did you start to play Valhalla before the initial game updates were released in November 2020?
    I played the game since march

    Can you recall during which quests / cutscenes you first noticed these audio issues?
    I didn't make a lot of quests, but if I remember the audio issues are in every cutscenes or so. but they are not only in cutscenes, they are in gameplay too

    What is your audio set-up? What type of audio output is in use?
    im using corsair HS70 headset. been playing between the stereo and virtual surround. still the same issue. but im using the stereo mode for some time now.
    and using creative sbs a320 2.1 speakers.

    Provide a screenshot of your in-game audio settings
    I played the settings between audio dynamic range night/medium/full



    Provide a video demonstrating the issue(s) you are experiencing





    Also I've been waiting and checking the patch notes in every update hoping that the sounds/audio are getting fixed (especially the infamous compressed audio problem). but we only received a vague one that didnt really fixed anything.

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  • bielik01
    959 posts

    @blackace78 I have it on video too

  • Ubi-WheelyDuck
    Ubisoft Support Staff 566 posts

    Hey guys,

    Thank you for sharing this with us.

    Can I check whether you are encountering this only in buildings between rooms or does this happen out in the open too?

    Many thanks

    Official Response
  • bielik01
    959 posts

    @ubi-wheelyduck I also noticed Eivor going silent in a cave in St. Kenhelm's Falls.

  • Ubi-WheelyDuck
    Ubisoft Support Staff 566 posts

    Hey there,

    Sorry to hear you encounter this at a cave in St. Kenhelm's Falls.

    Would it be at all possible to share a link to a video of this happening?

    Many thanks

    Official Response
  • bielik01
    959 posts

    @ubi-wheelyduck why can't you go there and see it for yourself and then come back to us and share your experience?

  • Ubi-WheelyDuck
    Ubisoft Support Staff 566 posts

    Hey there,

    The reason we ask for a video is so that we can see exactly what is happening so that when we come to replicate the issue we know exactly what we are looking for.

    Many thanks once again

    Official Response
  • bielik01
    959 posts

    @ubi-wheelyduck but at least you could try. @Ubi-Borealis was able to reproduce some bugs. I just started my holidays, which means I won't have access to my PS4 for some time.

  • bielik01
    959 posts

    @ubi-wheelyduck I'm really sorry, I have bad reception on the train.

    If you'll go to St. Kenhelm's Falls cave, you'll know what I mean, only if you have it bugged just as I do. Try smashing the rocks inside the cave.

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @bielik01,

    Thank you for the update! I just tried reproducing this issue both on my PS5 and my PS4 and regretfully, with no success.

    As I understand that you're on holiday at the moment, you can always provide us with the requested data once you're back - updating this thread will give us visibility on this thread we will be able to pass it along to the development team 🙂

    Thank you for your understanding and if you have any additional questions, please let us know!

    Official Response

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