Locked SOLVED [RESOLVED] [Sigrblot] The progress bar in "The War Effort" does not fill completely after completing all of the festival tasks | POST HERE8 Likes/94 Replies/1988 Views
Ubisoft Support Staff Ubi-Mark. 2309 posts
Hello @Alex-74ru and @Antodune1992,
Sorry to hear that you are still experiencing this issue. As the hotfix has been deployed and this issue should be resolved already, can I kindly ask you to provide us with a short video of this occurring, so we can investigate it further? Many thanks!
@ravendies_ and @OswalDTH - thank you for the update! I'm glad that the issue has been resolved for you. Happy gaming!
Ubisoft Support Staff Ubi-Mark. 2309 posts
Sorry to hear about your experience.
Can I kindly ask you to provide us with a short video showing your current game version along with the occurrence of this issue, so we can pass it along to the development team?
Many thanks and if you have any additional questions, please let us know!
Hello there @evilhippo!
I'm sorry to hear that you're having trouble progressing with "The War Effort" as your task to win at Orlog doesn't register as completed. To help us to take a closer look at this, would you be able to send us a video which shows the following:
- Successfully winning a match of Orlog at the Festival.
- That upon completing the match, your progress bar does not update and that you are still prompted to win a match of Orlog.
I'd recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread. We can then forward this to the development team for further investigation.
This post is deleted!
Same problem, but with Norvid's shop instead. Had leftover tokens from the previous festival and bought a few things before activating the quest. Bought a few more after to see if it would update. Nothing worked, never played the festival until after the hotfix (was doing Mastery Challenges instead).
PS. Pardon my crappy voice. Never configured the microphone for this headset and this is the first video I've recorded with it.
@zarnon61 - I'm sorry to hear that you're having trouble progressing in "The War Effort" after completing all of the festival tasks. To help us to take a closer look at this, can you please send us a video which shows the following:
- That you have completed all of the festival tasks and that your progress bar is full.
- That you are unable to progress further with "The War Effort" as you are prompted to complete more tasks around the settlement.
- If you are only able to interact with a specific statue, please can you show us which one you can interact with?
I'd recommend uploading your video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread. We can then take a closer look at this as we investigate the issue you're encountering further.
@Ry_mann88 - I'm sorry to hear that you've been unable to continue with "The War Effort" due to encountering problems when trying to make a purchase from Norvid's shop. Thanks for including a video for us! Can you let me know how you had leftover tokens from the previous festival? These should have been automatically removed from your inventory following the end of Ostara.
Do you have any leftover tokens still in your inventory? If so, please can you send us an image which shows the leftover Ostara tokens in your inventory. This could be helpful for further investigation. Can you also clarify if you purchased all items from Norvid prior to activating the quest, or if you purchased the remaining few items after triggering the quest?
@ubi-borealis I think I misremembered. I'm pretty confident I did a few missions prior to activating the totem for Norvid's shop and got tokens from those first. I played Orlog and did the arena a few times, and did the flyting minigame. So I might have gotten those tokens beforehand. Sorry about that. I'm not too worried about it not working, as I'm sure the festival will come back around next year (like how the Trial of the Gods repeats in Origins) and can hold off until then. I got the sword and the other items, so I'm not missing out on any items.
Either way, I think my video still proves the game isn't running a check for whatever reason. Guess maybe I triggered something that might've borked it.
Ubisoft Support Staff Ubi-Woofer 1268 posts
Thank you for these clarifications, @ry_mann88. We have opened an investigation into "The War Effort" not being able to be completed due to the objective to buy an item from Norvid's shop not updating.
Reproduction has been attempted, however so far it has been unsuccessful. We will keep you and all other affected players updated here in this thread as we hear more from the team, as they are continuing to look into this issue. For the moment, they have confirmed that the ability to buy an item from Norvid should only become available after the quest "The War Effort" is issued, so all purchases should be trackable when working correctly.
Please let me know if you have any additional information regarding the circumstances of your participation in the festival that we should be aware of in the meantime!
As the Sigrblot Festival has ended in-game and this issue no longer persists, we will now be locking this thread.
If you encounter any further trouble with any other in-game festivals, please don't hesitate to create a new thread so we can investigate further.