Welcome to discussions

Quick Suggestions

  • JayZee008
    Original poster 2 posts

    Hi there,

    Bought this game today, can't wait to play. Thought I would give uPlay a go as Anno is currently not on steam.

    Pitty you could have won a customer over, but 4 hours later, and its stuck downloading at 99%, says 36.58GB/36.58GB, so frustrating, would rather be playing the game than searching the web for customers poor experiance with Ubisoft.

    My family and I spend $100's, have 500Mbps internet, and ubisoft can't let me download a game in a night that steam could give me in an hour. Your service is a joke. Will be avoiding your service in future.

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • JayZee008
    Original poster 2 posts

    @jayzee008 Oh my god this is not only a common issue, some people get stuck at 99% forever.

    https://forums.ubisoft.com/showthread.php/1492027-Download-stuck-at-99-Forums

    Geez I hope I get to play this at all, can I put in a credit card charge back if the game never finishes?

  • Ubi-Viral
    Ubisoft Support Staff 967 posts

    @jayzee008 Hey!

    Sorry to hear that you are experiencing download issues. We understand that this is frustrating, rest assured we want to work with you to get this sorted.

    In order to troubleshoot this issue can you please try the steps from the link below:

    https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/download-issues-in-ubisoft-connect/000062879

    Should the issue continue, please let us know.

    Thank you.

    Official Response
  • gokey27
    4 posts

    @jayzee008 welcome to UPlay... I'll just say, it doesn't get any easier. Just wait until you have a connection issue in game... they'll forward you to a generic connectivity troubleshoot that you would have seen in the 90s (like port forwarding, flushing DNS, resetting router, etc.). Why a game these days still have issues like this is beyond me... I agree, the platform is a joke. If more people used it there wouldn't be a sale on everything almost 24/7.

Suggested Topics