Welcome to discussions

Quick Suggestions

  • darkcult
    Original poster 5 posts

    Hi,

    I can’t connect to Ubisoft Connect in Division 2 from the in-game menu for the last 2 days on my PS5.
    I’ve tried unlinking and linking my PlayStation account, without success.

    I’m not getting any error codes, it’s just trying to connect (unsuccessfully) for a while (laggy circle) and then goes back to the main menu.
    I’ve checked all my internet settings and all is working as before.

    Please can you look into it.

    Thanks in advance,
    D.

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Mercury
    Ubisoft Support Staff 468 posts

    Hi @darkcult! Thanks for reaching out regarding this connectivity issue you're experiencing in-game. I would recommend first giving these connectivity troubleshooting steps a try to see if they can help resolve this issue. While the steps are for PS4, they should be the same for PS5 as well. If the issue persists after the steps are completed, please let me know.

    Official Response
  • darkcult
    Original poster 5 posts

    @ubi-mercury
    Thanks for your reply. I tried troubleshooting, but nothing works.
    I can play the game, shop is working, but when I try Ubisoft Connect it just displays lagging circle and it eventually just goes back to game menu screen. No error message.

  • Ubi-Mercury
    Ubisoft Support Staff 468 posts

    Thank you for giving those steps a try @darkcult! I'm sorry to hear this connectivity issue has persisted. In order to investigate this further, please also check out this technical troubleshooting guide as well.

    Official Response

Suggested Topics