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  • Crazybone992
    Original poster 63 posts

    It now looks like this. All the order members appear as blurred ghosts even after killing them. Only those whom I killed before the patch was applied appear in a normal way.


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  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @Crazybone992,

    Thank you for bringing this to our attention!

    Can you please verify your game files with this article? It will help you to eliminate any potentially corrupted files that can lead to this specific issue.

    Many thanks and if you have any additional questions, please let us know.

    Official Response
  • Crazybone992
    Original poster 63 posts

    @ubi-mark I already did that. Didn't work at all. So clearly it's not caused by corrupted files.

  • Crazybone992
    Original poster 63 posts

    @ubi-mark *Update* It appears that only Zealots are affected by this bug. When I collected all the clues for a regular order member and unveiled him, he appears normally.

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @Crazybone992

    Thank you very much for the update! This doesn't sound right, to be honest. Can I kindly ask you to provide us with a short video of this occurring, showing your order and Zealots to compare, so I can pass it along to the development team for further investigation? Many thanks!

    Additionally, can you please share your full PC specs along with your current GPU drivers? Thank you!

    Official Response
  • Crazybone992
    Original poster 63 posts

    @ubi-mark
    Already contacted Ubisoft Support on Twitter and send a video about it for them. But I'll post the video in here too to be sure it reaches the developers:



    As for my pc specs, I have the following

    GPU: Nvidia Geforce RTX 2070 Super with 8gb VRAM
    CPU: AMD Ryzen 7 3700x
    PSU: 750w
    RAM: 32gb
    Hard drives: 2tb Seagate Firecuda hybrid drive, 500gb SSD drive
    OS: Windows 10 Home

    Using the latest GPU drivers.

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @Crazybone992,

    Thank you for providing us with the update! I passed all of the information to the development team for further review.

    Once we have an update, we are going to let everyone know through the patch notes and these forums.

    Apologies for any inconvenience caused by this and if you have any other questions, please let us know!

    Official Response
  • Crazybone992
    Original poster 63 posts

    @ubi-mark I have an update again. This bug is not exclusive to PC. I have received messages from people who play on Playstation 4. And they say they get the exact same bug after patch 1.3.0

  • Ubi-TheBerry
    Ubisoft Support Staff 960 posts

    Thanks for the update @crazybone992 !

    If you know of any other players encountering this on other platforms, if you could please direct them to contact us here or via our Support Site with clips if possible so we can collate this and pass this onto the team.

    Much appreciated!

    Official Response
  • GamerDad5862
    3 posts

    @crazybone992 I have the same issue. It seems the only way to unblur them is to view an Order member who is not a Zealot first then view the Zealot. You'll notice that the zealot slowly unblurs. Ubisoft needs to fix this. It wasn't like this before the 1.3.0 update.

  • Crazybone992
    Original poster 63 posts

    @gamerdad5862
    Yes I recently noticed this too. If you choose any revealed Order member first, the zealots will become visible. But it must be done everytime when going to the order menu. Otherwise the bug just keeps happening. And unrevealed Order members also have this same bug until they are revealed. Though in that case it's actually more useful because it makes them harder to recognize until they are properly unveiled.

  • Ubi-Woofer
    Ubisoft Support Staff 1258 posts

    Thank you for sharing this workaround and information with us, @GamerDad5862 and @Crazybone992. I've passed this information onto the development team for them to check out and verify for themselves. I'm pleased to say that they have already scheduled a fix for this issue, and we'll hopefully be able to confirm the exact title update it'll be deployed in in the near future. Please continue to keep an eye on this thread and the News & Announcements section for updates! 🙂

    Official Response
  • Crazybone992
    Original poster 63 posts

    @ubi-woofer Great! I've also told the people who play on PS4 to contact support. Hopefully they do so that when the fix is deployed it will resolve this problem on all affected platforms.

  • Ubi-Orion
    Ubisoft Support Staff 672 posts

    @crazybone992

    That's great, thanks for helping us out with that. We really appreciate it.

    Official Response

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