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  • Noxious81
    Original poster 382 posts

    Hello again,

    I want to revive some threads, old threads, from the previous Player Support section, because those bugs unfortunately still are around. This particular bug was reported back in February and nothing has been done that could fix the issue ever since then.

    I also backed up the thread with a video and a support ticket – which I now regularly have to re-open as the bug still persists.

    Just to sum things up quickly, here is a short quote from the linked original thread and a few pictures:

    (...) After successfully filling the crucible using the codes, you can interact with the control panel inside the control room as usual. The crucible then also moves upwards... (...). But it is in fact only (!) the crucible itself that's moving, not the crane. The crane remains in its lowered starting position.






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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Ginge
    Ubisoft Support Staff 257 posts

    Hi @noxious81
    This is currently being looked in to by the game team.

    Official Response
  • Noxious81
    Original poster 382 posts
    This is currently being looked in to by the game team.


    Hey Ginge – thank you for answering! Alas this is exactly what I have been hearing for months now. Is there any chance you can be more precise? Is the team able to reproduce the bug? Are they still "investigating", needing further information? Did they find a solution and are already implementing it?

    I know that the team is smaller than it used to be and I know that there is a lot of other, more important, stuff to do. But please also understand that "looking into" a problem for half a year while apparently achieving nothing at all also can not be considered good support, can it?

  • UbiSushiVamp
    Ubisoft Support Staff 630 posts

    Hi everyone! At this time I do not have any further information to provide regarding this ongoing investigation. However, thank you so much for these updates to let us know that you are continuing to experience this in-game. I have forwarded up your information and details provided to the Game team to be included with their investigation. While I do not have a time estimate on when this will be resolved, I will be sure to return here and provide updates as we learn more information regarding this issue. 

    Official Response
  • Noxious81
    Original poster 382 posts

    Thanks once again for caring... I know you guys out here "at the front" are doing your best. And you also only can work with the information you are being given. But maybe you can give someone a little push here and annoy someone a little bit there 😉 ...

  • UbiStorm
    Ubisoft Support Staff 550 posts

    @noxious81 You know, I keep suggesting that we send a box of kittens or something to the team as encouragement. In all seriousness, however, I can definitely pass along feedback about the time it's taking to investigate these issues, and anything else you may like to add! Thank you so much for your patience and understanding as well!

    Official Response

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