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  • Ghostdriftx
    Original poster 2 posts

    I started having these issues after this latest update on my computer.

    1. My Xbox 1 controller (A and B ) buttons only register as up and down as though I am pressing the directional buttons on the gamepad. I have never had this problem before and I can play Ghost Recon Breakpoint, Need for Speed Heat, and Horizon Dawn with the same controller just to name a few.
    2. My game window will not go full screen. It will only go max size 1280 x 800 and that is windowed. If I change it to full screen then it goes to my far left monitor which is not the monitor I game on. I also can not move it from that monitor. I also can not turn off the FPS limit but everything else is set to Ultra


    I verified the files and it stated there was some errors but it stated it fixed this and when I loaded the game, it still had the same issue. The computer has been restarted. I have run this wirelessly with no issues. I tried to set the keys manually but the key shows as the directional key. I went to control panel to check the controller settings and they keys show correctly when checking in the properties. Once again, the control works fine with my other games.


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  • Ubi-Orion
    Ubisoft Support Staff 489 posts

    @ghostdriftx

    Hey there.

    Are you playing the game through Ubisoft Connect or another launcher? Have you tried launching after a clean boot to see if the same issue persists?

    Official Response
  • Ghostdriftx
    Original poster 2 posts

    @ubi-orion I run it from the Ubisoft Connect. I have rebooted a few times and it still does the same thing.

  • Ubi-TheBerry
    Ubisoft Support Staff 609 posts

    Hey @ghostdriftx ,

    Sorry for the delay in getting back to you!

    I can see you note running the controller wirelessly, are you able to try it wired and let us know if the issues persist?

    Likewise, do you have another controller available to test?

    Thank you!

    Official Response

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