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  • Dakkaboom1
    Original poster 1 posts

    Hi There

    I created my Ubisoft account a number of years ago. I no longer have access to the email address that I used originally to set this up. I changed years ago to using a different account. When I try changing my email address to my current one, it asks me to check the email sent to my previous email address, which I can no longer access.


    I tried going through the contact Ubisoft Help system, but this also requires me to access my previous email address to actually submit my help request.

    How do I get around this?

    Cheers
    Dakka

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • UbiKoreanBBQ
    Ubisoft Support Staff 388 posts

    @dakkaboom1 Hey there! You can reach out on the Support site without being able to log in by following these directions! Essentially you'll be starting a Live Chat anonymously, and then the team will locate your account and take it from there. Alternatively you can also send a private message over to the Support Twitter or Support Facebook with your old email address in the message, and they'll help you out!

    Official Response

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