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  • Macken723
    Original poster 6 posts

    Hi Guys,

    I am currently stuck at the Main Story because I cant choose the last region on the map with Randvi. I finished all the other regions which I were able to select (excluding Hamtunscire because this seems to be the final one?).

    By reading walkthroughs I learned that Haytham was supposed to tell me about Jorvik / Eurvicscire after finishing the Lunden Arc. Since I finished this quite a while ago already I am not 100% sure if the game even let me talk to him about it or not (I think I didnt talk to him about it). But when I talk to him now there is no option to talk about anything else than to give him the quest items. I double checked and the quest "Reporting on Lunden" with Randvi ist marked as completed.

    I have no clue what to do to start the Jorvik / Eurvicscire arc but I fear that this stops my playthrough.

    Any help/ideas are appreciated. If additional infos are required please let me know.

    Thank you!

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts
    Best Answer

    Thanks for sharing a video with us, @Macken723! I'm able to view it perfectly fine 🙂

    In the video, I can see Jorvik briefly highlight before you move the cursor over Eurvicscire (around 0.20, if you'd like to check yourself), and you briefly have the option to pledge before you move the cursor away. Please note that Jorvik and Eurvicscire are different regions. You won't be able to pledge to Eurvicscire before you've completed Jorvik.

    Can you please hover over the white viking figure for a few seconds to see if this area highlights again and allows you to pledge? You may need to stay over the figure for brief time to give the pledge box time to load.

    Thanks! 😊

    Official Response
  • Ubi-Milky
    Ubisoft Support Staff 699 posts

    Hello @macken723, thank you for getting in touch with us about the Jorvik arc.

    Can I just check, are you able to travel to Jorvik on a mount (despite being unable to select the area via the map), travel to the Jorvik docks where you will be automatically given a quest to search for Ljufvina, which will begin The City of Greed quest arc?

    Official Response
  • Macken723
    Original poster 6 posts

    Hi @ubi-milky,

    first of all thanks for your fast response.

    I traveled to Jorvik and went to the docks but neither did I receive the quest nor are the people from the quest there (Grigorii or the people around). I tried some "soft resets" as well, like meditating but this didnt change anything.

  • Ubi-Milky
    Ubisoft Support Staff 699 posts

    No worries @macken723, I believe we will need to open an investigation into this to understand why you are being prevented from starting this Arc.

    Are your affected save files accessible to us, have you uploaded any of them to the cloud for us to be able to download?

    Can I also ask you, what were the last 3 quests you completed in-game? If you can upload a screenshot of your completed quests in your menu, this will be a great help to us also.

    Official Response
  • Macken723
    Original poster 6 posts

    @ubi-milky I just hope my playthrough is not "lost" and I can continue at some point. If it takes some time to investigate the issue I dont mind.

    1. Yes atleast my most recent Save File says "Saved on the Cloud-Server" / If you need anything else please let me know.
    2. I dont know what the best or prefered way to share the screenshot is but here you go. Language is german if you want me to change to make things easier that would be no problem just let me know.

    Please let me know if you need more/other information

    Thank you

  • Ubi-Milky
    Ubisoft Support Staff 699 posts

    Thank you for providing all of my requested info macken723 !

    I will use what you have provided for now, to open an investigation into this, if you do have the time to provide a completed quest list in English, it would be much obliged, just in case our QA assigned to this bug does not speak German.

    We will do our best to update you on this progression blocking bug when we hear back from the team, thank you for your patience friend, I do hope we can resolve this for you soon or understand what may be the cause, allowing you to continue the game.

    Official Response
  • Macken723
    Original poster 6 posts

    @ubi-milky please see the screenshot below which show the most recent finished quests. Looking forward to hear news/progress on the issue - thank you!

  • Ubi-Milky
    Ubisoft Support Staff 699 posts

    Thanks again friend for the updated screenshot and blimey that was quick!

    Reporting this now 🙂

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts

    Hello there @Macken723!

    The development team have been taking a closer look at your report, and would like to collect some additional information.

    Can you let us know if you've tried pledging to Jorvik by speaking to Randvi? You'll need to hover over the city on the map to select it.

    If you're unable to pledge to Jorvik, can you please send us a video that shows you interacting with Randvi to view the Alliance Map, and that you are unable to select Jorvik to pledge to.

    I would recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link to the video within this thread.

    Thanks! 😊

    Official Response
  • Macken723
    Original poster 6 posts

    Hi @ubi-borealis !

    Yes I did try pledging to Jorvik by speaking to Randvi!

    Please let me know if you can access and watch this video (I am completely inexperienced when it comes to recording and sharing videos to be honest):

    https://drive.google.com/drive/folders/1rYqdC6C6f5nraaIPiGUxg2_f_M9GrOrj?usp=sharing

    I tried to showcase that I cant click on Jorvik when speaking with Randvi, I dont have any quests from Randvi open and I finished "Reporting on Lunden"

    If more/other information is needed please let me know!

  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts
    Best Answer

    Thanks for sharing a video with us, @Macken723! I'm able to view it perfectly fine 🙂

    In the video, I can see Jorvik briefly highlight before you move the cursor over Eurvicscire (around 0.20, if you'd like to check yourself), and you briefly have the option to pledge before you move the cursor away. Please note that Jorvik and Eurvicscire are different regions. You won't be able to pledge to Eurvicscire before you've completed Jorvik.

    Can you please hover over the white viking figure for a few seconds to see if this area highlights again and allows you to pledge? You may need to stay over the figure for brief time to give the pledge box time to load.

    Thanks! 😊

    Official Response
  • Macken723
    Original poster 6 posts

    @ubi-borealis to be honest I am actually embarrassed right now. Obviously you are completely right and I am able to pledge to Jorvik.

    Thanks a lot for your time and support! I dont know what to say that makes me look less like an idiot therefor I wont comment further 😄

    Sorry and thanks again!

  • Ubi-Borealis
    Ubisoft Support Staff 3847 posts

    Thanks for the update, @Macken723, and you're welcome! I'm glad to hear that you're able to successfully pledge to Jorvik 😄 I know that both Jorvik and Wincestre can be a little fiddly to highlight, so please don't feel too embarrassed 😅

    If you encounter any further trouble, please don't hesitate to reach out 😊

    Official Response

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