UNSOLVED ANOTHER missing DLC content/Season Pass1 Likes/5 Replies/80 ViewsOriginal poster RevWilkinson 4 posts
Just wanted to throw my complaint in the hat here. It's been 2 days and no sign of my Season Pass content/rewards/DLC. Microsoft says it's an Ubisoft problem. I have already started a ticket, and after submitting everything was told it's up to the Dev Team to possibly implement any fixes. So, word to the wise - if you are planning on making a purchase for Division 1 on xBox I would probably hold off. Support's answer was it's out of their hands and it just sucks that I don't have my stuff that I paid for.
I have purchased 3 copies of each Division game on multiple platforms. Purchased the DLC for these games multiple times. Purchased and gifted the game and content to others that I play with, and done the same for MANY other Ubisoft games and the answer for not getting content I paid for is "oh well, if the devs fix it you might get it". Unacceptable.
There are multiple posts about this here in the forums and no one has said they have a solution.
JonathanAbdiel 4 posts
@revwilkinson I feel your anger brother I'm going thru the same issue here and I bough the game on February 2020 but started playing it recently and can't enjoy survival or any of the expansion it's crazy I spent 69.99 for the gold edition so full price and I can't play the whole game
xXMalakianXVII 4 posts
My friend bought the Gold Edition and can't play the DLC at all, and then I bought the season pass and I don't have any DLC at the vendor. Also all the DLC is marked as "offline".
Original poster RevWilkinson 4 posts
If I were 100 years old I'd file a complaint with the Better Business Bureau.
As it is I'll just complain on social media.
Community Manager Ubi-Swaggins 429 posts
I am sorry to hear that you're encountering issues with your DLC purchases.
The team is aware of these issues and they're currently investigating them further, but at this time we do not have any updates to share.
Apologies for any inconvenience caused.