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  • Yahtzee1003
    Original poster 1 posts

    I bought a key through steam for assassins creed 2&3 a while ago and had it activated on an old Ubisoft connect account. I haven't accessed the account in a couple of years and I'm pretty sure the email linked to it doesn't exist anymore. I'm given an option to reset my password but nothing for the email. I'm wandering whether a key can be transferred from account to account using steam to verify that I'm the same person. Alternatively if anybody knows a way to access an account where the email doesn't exist anymore, that would be highly appreciated.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Litten
    Ubisoft Support Staff 179 posts

    Hi there, thanks for getting in contact and sorry to hear you believe you have lost access to an older Ubisoft account. While we would not be able to assist directly on these open forums our support teams would certainly be able to assist you recovering this account.

    To get this resolved could I ask you to contact us with the Ubisoft account username or email address you believe these games were linked to. The fastest way to do this would be directly through our Live Chat service when this is available but you can also get in touch via our social media accounts on Twitter or Facebook if you have access to these services.

    I would also advise to have your Steam ID along with the proof of purchase for these products on hand as we may need this information to verify your account and help you regain access to these games.

    Official Response

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