ubisoft discussions

Quick Suggestions

  • Kast3M
    Original poster 3 posts

    Every time I open an app or alt+tab from the game it immiediatly crashes.
    I have tried verifying the files and running the .exe as administrator.
    I have a good gaming PC so it's not the cause.
    The game also takes around 20 seconds to launch and then another 20 seconds to load, I never had an issue like this with any other game.
    What do I do?

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-TheBerry
    Ubisoft Support Staff 2516 posts

    Hey there @Kast3M

    Thank you for reaching out to us, sorry to hear you're experiencing crashes!

    May we please know if you happen to use Logitech G-Hub at all?

    And that you're using Windows 10 (as some players have updated to Windows 11 early, which is not yet supported).

    And please make sure you give all the steps in our PC troubleshooting guide a try as these should help resolved any performance or crashing issues.

    Let us know how you get on, thank you!

    Official Response
  • Kast3M
    Original poster 3 posts

    @ubi-theberry I am using Logitech G-Hub. Is this the cause of that problem?
    And yes, I am using Windows 10.

  • Kast3M
    Original poster 3 posts

    Update: I uninstalled Logitech G-Hub and it solved the problem! Thank you for help!

  • Ubi-TheBerry
    Ubisoft Support Staff 2516 posts

    Thanks for getting back to us @kast3m, glad to hear you've been able to get it working!

    We are working on an issue at the moment where Alt-Tabbing is causing crashes when the G-Hub application is also running.

    Watch this space as we hope to share updates when we hear them from the team.

    And of course if there's anything more we can help with, please let us know!

    Official Response

Suggested Topics