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  • KrisYeager
    5 posts

    @ubi-mercury

    sorry i misunderstood, current patch

  • Ubi-Mercury
    Ubisoft Support Staff 475 posts

    @krisyeager Thanks for clarifying! Just to confirm, are you unable to pick up codex page #3, or did you previously have the page and now it is missing?

    Official Response
  • KrisYeager
    5 posts

    @ubi-mercury
    i had the page and its gone from my inventory and its not available in the bureau. My save is currently in the bureau where it should be.

  • UbiKobold
    Ubisoft Support Staff 687 posts

    @krisyeager Thank you so much for clarifying! I have forwarded up your information and save file so that they may be included with the Game teams investigation. I'm so sorry for any trouble that this may be causing in the meantime, but thank you very much for all of your patience and please keep an eye out for future updates.

    Official Response
  • KrisYeager
    5 posts

    @ubikobold

    i look forward to a fix so i can begin playing again

  • UbiKobold
    Ubisoft Support Staff 687 posts

    @krisyeager Thanks again for your patience and understanding!

    Official Response
  • CAG_DonkeyKong
    3 posts

    Why is this still an issue? I can't pick up codex page iv. Please help

  • guest-uhhdWeKF
    1 posts

    I have found all pages but #3 has disappeared from my inventory. Gone back to Jorvik and the chest makes the sound like its lootable, but it is not. Quest shows 5 of 6 codex pages only. Over 200 hours into this game and this is literally the last quest i have to complete. supremely frustrating.
    PS4

  • Ubi-Borealis
    Ubisoft Support Staff 4132 posts

    Hello there @CAG_DonkeyKong! Welcome to the forums 🙂

    I'm sorry to hear that you're unable to collect Codex Page IV. To help us to investigate this further, please can you provide a video that shows the following:

    • You have the latest Title Update installed on your platform. You can check this in the right-hand corner of the main game menu
    • Your in-game inventory, that shows all the codex pages you have already collected
    • That you are unable to interact with the Codex Page IV in Ledecestrescire


    We can the forward this report to the development team for further investigation.

    Thanks! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 4132 posts

    Hello there @guest-uhhdWeKF! Welcome to the forums 🙂

    I'm sorry to hear that you're missing one of your Codex Pages. To help us to investigate this further, would you be able to send us a video that shows the following:

    • Your current inventory, which shows the Codex Pages you have collected.
    • That you are unable to collect Codex Page III. This Codex Page can be found in Glowecestrescire, rather than Jorvik, so I'd suggest checking this Bureau as well.


    We can then forward this video to the development team for further investigation.

    Thanks! 😊

    Official Response
  • CAG_DonkeyKong
    3 posts

    @ubi-borealis it's not letting me share a video

  • CAG_DonkeyKong
    3 posts

    I do not have enough privileges for this action

  • Ubi-Borealis
    Ubisoft Support Staff 4132 posts

    I'm sorry to hear that you're having trouble uploading a video to the forums, @CAG_DonkeyKong. Could you please upload the video to a sharing platform, such as YouTube or Google Drive, and post a link to the video within this thread? We can then take a closer look at this.

    Thanks! 🙂

    Official Response
  • the_x_beast2010
    1 posts

    I had the same problem and it turned out that I never visited the temple of ceres bereau. Although page 3 is said to be elsewhere, there it was in that one bereau I never visited.
    Iam not sure if it's a glitch but I think we are meant tovisit this location last

  • BobNewton2
    31 posts

    @guest-ihaumoeo Same thing. And all Ubi says is give us a picture (there it is), what platform (using PS 4 Pro) and "sorry for the problem". I've reported this issue over 6 months ago and still not fixed for my current game. I did start a new one and hit all the bureaus and I was able to get them all but not my original 1st game.

  • TowheadedTuba6
    4 posts

    @ubikobold
    I went back 2 days ago to all the bureau's and it had reappeared in Glowecestrescire even though I was there before, and it wasn't there.

  • vulxe
    2 posts

    I'm having the same issue with Page VI. It is visible on the desk, but cannot be interacted with at all. I've tried changing the graphics setting (as this is what got me through the Fenrir cutscene bug), to no avail. I'm playing on the PC only, and on the current patch (1.2.2.1)
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  • bTm.Fouine
    2 posts

    Hi, I'm in the Camulodunum Office and I can't pick the third Codex Page looking at me on the right of the suspended map.

    I can provide a clip if it helps.

    Is it gonna be fix soon ?

  • Ubi-Keo
    Ubisoft Support Staff 2408 posts

    @btm-fouine I'm sorry to hear that you are experiencing issues collecting the codex page.

    Yes if you could please provide a video to show that you are unable to collect the codex page and also show the location on the map. Can you also show which codex pages you have collected under the 'Codex' tab.

    Official Response
  • vulxe
    2 posts

    @Ubi-Borealis @UbiKobold I'm disappointed to see that I haven't had a reply or acknowledgement in the past week. Scrolling through, it seems that others all got timely responses, even if they weren't resolved.

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