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  • Wantgame111
    Original poster 1 posts

    Hi, bought AC4BF on steam trying to login to my linked account and it is prompting me to reset my password.
    It shifts me to the password reset screen enter my account and it pops up an error.
    I cant play the game without it, if you could help that would be great.
    made this account just to be able to put in this ticket.
    my email is: [Link removed by Support]

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Milky
    Ubisoft Support Staff 2586 posts

    Hi @wantgame111 thank you for getting in touch with us.

    For some players who haven't launched a Ubisoft game before, you may be prompted to log in to your game using your Ubisoft credentials and link the game to your Steam account.

    To be able to find you the correct email and reset any passwords for you, please could you contact us about this privately and provide us -


    Please contact us privately over one of these links for further help with your account -

    Ubisoft Support Website - https://www.ubisoft.com/en-gb/help/contact
    Twitter Support -  https://twitter.com/UbisoftSupport
    Facebook Support - https://www.facebook.com/UbisoftSupportUK/

    Official Response

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