Welcome to discussions

Quick Suggestions

  • Suslik21
    Original poster 5 posts

    Hello Support,

    I tried to climb up the Black Peak Highpoint, near the town Grantebride.



    If I get near the mountain Black Peak the game crashes to desktop. Till yet I can walk through the landscape without problems, only Black Peak crashes to desktop. I can't find any events on the Eventlog of my system, that indicates a driver problem, or something else. Got an idea?

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Mark.
    Ubisoft Support Staff 1591 posts

    Hello @Suslik21,

    Sorry to hear that your game keeps crashing.

    Can you please provide us with your full PC specs, so we can have a look? Secondly can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.

    Many thanks and if you have any additional questions, please let us know.

    Official Response
  • Suslik21
    Original poster 5 posts

    @ubi-mark
    I checked your article and my system is up to date and works fine so long.

    Here are my specs:
    Mainboard:
    CPU: Core i9 - 10850K
    GPU. Gigabyte Nvidia RTX 3080 / Driver Version 471.68
    RAM: 32 GB
    Mainboard: Asus Maximus XII Formula

    Is this enough?

  • Ubi-Woofer
    Ubisoft Support Staff 1195 posts

    Thank you for providing these specs, @suslik21. I've verified against our system requirements for Assassin's Creed Valhalla that your system meets them, so you shouldn't be encountering any compatibility issues at the very least.

    We have been seeing increased reports of crashes with NVIDIA GPUs lately however, so I'm wondering whether you have tested rolling back your drivers and/or performing a clean installation of the latest drivers? You can download them for your GPU from NVIDIA's website here if not, and I would ask that you try this. Could you also let me know whether climbing a different high point in another area of England / Norway has the same effect on your system, or if it is only this one high point at Black Peak?

    If it is just the one high point, a video showing the issue and the crash you are seeing would be helpful, if one can be captured using screen recording software. You could also record a video on your mobile phone or another device, so long as the details on-screen are visible.

    Thank you in advance for any additional information and/or resources provided, and I hope that you have been having a nice weekend so far! 🙂

    Official Response
  • Suslik21
    Original poster 5 posts

    @Ubi-Woofer
    Ok, I will try a rolling back of the Nvidia driver. After that I will check, if the problem persits and will take a video of that. At the moment Black Peak is the only spot where this problem occurs.

    Regards,
    Suslik

  • Ubi-TheBerry
    Ubisoft Support Staff 628 posts

    Hey there @suslik21, just checking in to see if you've had any progress following your driver rollback?

    Official Response

Suggested Topics

Community Details

140
Online
231.2k
Users
38.5k
Topics
191.3k
Posts