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  • UNSOLVED When using the fanatek steering wheel, there is no button for starting nitro acceleration on the xbox. This problem is absent in the ps4 version of the game.

    0 Likes/10 Replies/81 Views
    Alexx1576
    Original poster 5 posts

    When using the fanatec steering wheel, there is no button for starting nitro acceleration on the xbox. This problem is absent in the ps4 version of the game.

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  • Ubi-Thrupney
    Ubisoft Support Staff 2262 posts

    Thanks very much for your report about this, @alexx1576 ! Sorry to hear your Fanetec wheel isn't letting you use the nitro - that sounds most inconvenient.

    Can you let me know specifically which Fanetec wheel you've got? Just so I'm clear on which one in particular it is, for reporting this to our internal teams.

    Also, would you run through our troubleshooting guide for me? In particular, please make sure the console and all its software is fully updated, and then give your console a power cycle.

    If those steps don't solve the issue, let me know, and I'll report this on to be investigated internally. Thanks once again, Alexx!

    Official Response
  • Alexx1576
    Original poster 5 posts

    Good afternoon. I made sure my xbox series x console is fully updated. I have tried using the Podium Racing Wheel F1 dd fan wheel with xbox compatible CLUBSPORT GT, CSL Elite Steering Wheel WRC, CSL Elite McLaren GT3 wheels in direct connection of the racing wheel to the console, as well as using a drive hub. In none of the options in the driving mode, when you press the A button, nothing happens, and I also did not find any other key that would activate nitro acceleration. This problem is present in the Xbox Series X version of the game. I also have a ps4 / 5 version of the game, and this problem is not there.

  • Ubi-TheBerry
    Ubisoft Support Staff 2456 posts

    Hey there @Alexx1576

    Thank you very much for getting back to us!

    This doesn't appear to be something that's yet been noted to the team.

    Could you please provide screenshots of the Xbox and PlayStation versions missing / showing the nitro acceleration button respectively so we can pass this onto the team for them to look into further?

    Much appreciated!

    Official Response
  • Alexx1576
    Original poster 5 posts

    @ubi-theberry ,the first screenshot is the xbox sx version does not work nitro on the steering wheel, the second screenshot is the xbox sx version of nitro works on the gamepad, the third screenshot is the ps 5 nitro version works on the steering wheel.

  • Ubi-TheBerry
    Ubisoft Support Staff 2456 posts

    Thanks for these @alexx1576 !

    Just to check, does this happen regardless of what you try to remap the Nitro button to?

    Official Response
  • Alexx1576
    Original poster 5 posts

    @ubi-theberry The console versions of this game do not have a key remapping feature, but no other key nor the two-key combination of nitro launches

  • Ubi-TheBerry
    Ubisoft Support Staff 2456 posts

    @alexx1576 Gotcha! (I've only personally played the PC version so thanks for this!)

    I've passed your images and report onto the game team for them to be able to take a further look into.

    We'll keep you in the loop with news and updates as and when we receive them!

    Official Response
  • Alexx1576
    Original poster 5 posts

    @ubi-theberry thanks friends

  • Ubi-TheBerry
    Ubisoft Support Staff 2456 posts

    @alexx1576 No problem and if there's any changes or anything more we can help with in the meantime, please let us know!

    Official Response

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