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  • ChaoticStreams
    Original poster 1 posts

    Let me state first I have 1475 hours of game play logged on account and I have ran through multiply throughs. These issues are not being addressed below and I have opened support tickets and they are just bypassing some of these issues. I'm beginning to get frustrated with support.

    Connect Rewards

    Altair and Jackdraw rewards show as available to get even though items are already rewarded to player. I receive them every new game start, but they don't show as acquired on Connect Rewards. This is a simple database query to fix this issue that doesn't require a game update. I don't understand how this problem isn't fixed already. I have all Jackdraw items and the Altair outfit, so they should be flagged as acquired in Connect rewards.

    Festival Rewards

    On new game start player loses time limited reward they have gained. I no longer have access to Ostra rewards, and now that I'm having issues detailed below, if I start a new game I will loose Sigrbolt rewards. These items need to be part of owned items on Connect for sync period. Why even bother playing festivals if you are going to loose these wonderfully done tattoos and cosmetics if you decide to play a new game for a different experience.

    Cadfarch Duplication

    I have open ticket on this. This happened on recent playthrough to find out why I didn't receive Arc of Elan when Sigrbolt festival began and I turned in quest to Randvi. I picked up bow, but never showed in inventory, so I spent 20 to 30 hours running through a new game on easiest possible settings while Sigrbolt fedtival was still active to see if it happened again. It did not but discovered duplication error with Cadfarch when having Raven Loot and light fingers (or quick fingers, whatever ability to autoloot when you run by). So now that Sigrbolt festival is over, and I been rewarded the festival rewards twice now, I am going to loose these rewards on a new game.

    Lost Beserker and Grendel Quests

    When Sigrbolt festival ended, I lost the Beserker and Grendel quests. They were wiped from quest log, map markers disappeared. I cannot access these quests anymore, yet when running treasures of Britain mysteries, the East Anglia mystery had the key marker for Grendel's mother's door as well as the documents detailing his mother. This means a new game start if I want Bjorn (which who doesn't, this is a fabulous story and heart renching). Starting a new game means losing all festival rewards as well as mastery challenges.

    Mastery Challenges

    I have 100‰ these. It took a very long time because of defenders killing themselves by falling thereby preventing gold. Now I have to run through them all again to get these items, which 3 of them are some of the best items in the entire game. Why cannot these be item synced? Frustrating rawr!

    Fabric

    I see this is detailed, but I don't understand how this happened between title update 1.2 and 1.3. Was the fix reverted? I'm stuck with rations at 5, quiver fully upgraded, and 13 fabric in inventory. I completed Lincolnshire, Essexe, Suthsexe, Vineland, Jorvik story arcs and looted chests as available during main quests and not a single piece of fabric, as well as the chests that are available running treasures of Britain mysteries.

    I have popped the game disc out. I have played everyday since I received the game. I like starting new games and try a different combat experience. I was playing on hardest difficulty and with title update 1.3, increasing level of enemies. I love challenges and experiencing all the wonderful combat mechanics in game which are multitude, but it now is disheartening to redo or loose these extremely hard to achieve items.

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  • Ubi-Borealis
    Ubisoft Support Staff 3880 posts

    Hello there @ChaoticStreams! Welcome to the forums 🙂

    Thanks for sharing your report with us! I'm sorry to hear that you've encountered a number of issues that have impacted on your gameplay experience. Allow me to try and address each of these issues for you.

    Ubisoft Connect Rewards
    We are aware of an issue wherein players will be prompted to purchase some in-game content, such as the Jackdaw scheme and Altair outfit, in Ubisoft Connect rewards despite already owning the content in-game. The development team have been notified of this issue. If we have any updates to share about already-owned content showing as not owned in Ubisoft Connect rewards, we will let you know within the News & Announcements forum.

    Festival Rewards
    Thanks for sharing your feedback about the festival rewards being available on any new playthroughs of the game. At the moment, this is working as intended. We have passed this feedback along to the development team for further consideration. If festival rewards are to be made available in subsequent new playthroughs, this information will be shared within the News & Announcements forum.

    Cadfarch Duplication
    I'm sorry to hear that your Cadfarch spear has been duplicated during the Sigrblot Festival. We have an ongoing Megathread for duplicated items, so I encourage you to share your report within this thread so we can investigate this further.

    Lost Berserker and Grendel Quests
    We also have an ongoing Megathread for "The Way of the Berserker" / "The Legend of Beowulf" quests disappearing from the quest log during gameplay. If you haven't already, please can you try these steps for us:

    • As you play on PS4, please can you open up the Ubisoft Connect overlay via the main game menu to see if this causes the quests to trigger.
    • If you play in online mode, please can you switch to offline mode to see if this triggers the quests to appear in-game for you.


    If you are still unable to continue with the quests, please can you share your report in that Megathread so we can investigate further.

    Master Challenges
    I'm sorry to hear that you encountered trouble with enemy NPCs during the Mastery Challenges. Thanks for taking the time to share your feedback with us. The development team have been investigating issues with enemy NPCs during the Mastery challenges and plan to continue addressing these in future updates. I'd recommend keeping an eye out for more updates within the News & Announcements forum.

    Fabric
    The development team are aware of an issue wherein players who have looted chests following TU 1.2.2 only received silver. Following the fix for this issue in TU 1.3.0, we are aware that players may not have enough supplies to fully upgrade their settlement to level 6, due to the supplies not being granted retroactively.

    The development team have confirmed that they intend to deploy a fix for this issue in TU 1.3.1. We don't yet have a confirmed ETA for when this update will be released, but the targeted release period is Late Summer 2021. Once we have more confirmed information to share regarding the fix for missing supplies/fabric, we will let you know within our dedicated Megathread and via patch notes in the News & Announcements forum.

    If you have any further questions or concerns, please don't hesitate to reach out!

    Thanks! 😊

    Official Response

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