UNSOLVED Assassins creed Valhalla won’t update0 Likes/32 Replies/5665 Views
Rudedogtrev 1 posts
@azullfr This was the perfect fix for the problem many of us seem to be having. Had stopped playing the game and uninstalled it. Then decided to give it another go, so when I tried to reinstall it kept saying it needed an update but couldn't get it. I followed your idea and BAM....there it was. Installing from the disc was about 42gb, the update was around 63gb from the network. I installed the game from the xbox app as suggested, and once it installs, I'll put in the disc and if all goes well, I should be able to play again. Thanks for the moment of genius!
Great news !
Many thanks to @Ubi-Cintre for this workaround posted in the french forum here :
DesignedLlama61 2 posts
I'm trying to reinstall but I can only get to like 11% when "updating" and have done all the regular troubleshooting steps on a Xbox 1
DesignedLlama61 2 posts
Error 0x8B050033 when will this be done =(
This post is deleted!
Ubisoft Support Staff Ubi-Oxavo 623 posts
Hey @gggamer10169, thank you for contacting Ubisoft Support.
I understand you own the physical edition of the game but experiencing some issues with the game installation or can not install the game update ? Could you please provide more details and screenshot of the error you are receiving?
To check which content is available to install:
1. Press the Xbox button on your controller.
2. Select My games & apps from the sidebar.
3. Choose Full library, then All owned games.
4. Select the game you would like to install the content for.
5. Choose Install all to download all available game files and add-ons.
Alternatively, to download individual pieces of content, select Choose what to install, then Ready to install.
If the installation fails, please send us the image or the video demonstrating what happens during the installation process, so we can provide you the proper troubleshooting steps.
We look forward to hearing back from you.
for the CD owners on Xbox there is a workaround given in the French forum by @Ubi-Cintre
[Source] (fr) : https://discussions.ubisoft.com/topic/126370/impossible-d-installer?lang=fr&sort=newest_to_oldest
- Install the Xbox App on your phone
- Uninstall AC Valhalla
- Disc not in the Xbox
- Update from the Xbox Phone App (still no disc in the Xbox) if you can.
It's also recommended to install AC Valhalla on the main HDD/SSD = inside the Xbox ( Thanks to @Ubi-Akatsirin for the reminder )
Maybe this should help, but not 100% sure
(it worked also for some people here : https://discussions.ubisoft.com/topic/104041/assassins-creed-valhalla-won-t-update?lang=en-US&page=1&sort=newest_to_oldest)
Ubisoft Support Staff Ubi-Nacho 1502 posts
Thank you for posting this information here @azullFR , it's much appreciated. Glad to hear that players have been able to get this working again. Apologies for any inconvenience.
For anyone unable to translate, the post details:
'Could you try downloading the Xbox app on your smartphone and attempting a remote install using the app?
This solution has allowed some of our players who were having the same problem to update their game.'
Please reach out if you have any questions, or require further assistance with this.