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  • EthanMmasten
    Original poster 2 posts

    For moths assassins creed Valhalla as been saying updating 11.64GB of 11.64 GB and I can’t access the game. I called Xbox and they tried but they said to contact Ubisoft. So I thought id ask the forums as well. Can anyone help?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-WheelyDuck
    Ubisoft Support Staff 568 posts

    Hey there,

    Sorry to hear that your update is failing to complete.

    Can I check that not only is your devices software up to date but do you have auto updates switched on?

    Many thanks,

    Official Response
  • EthanMmasten
    Original poster 2 posts

    @ubi-wheelyduck
    yeah they are on auto update and I guess it just didn’t work.

  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts

    Thanks for updating us, @ethanmmasten, and please accept my apologies for the delayed reply!

    Have you been able to manually try and update the game since? If the update is still failing, can you please cancel it, perform our Xbox One troubleshooting, and then try again to download the update and see if it will then successfully install? In particular, clearing the Xbox's cache by power cycling it should help.

    You may also need to check that your console has enough room available in its storage to apply the update. If you're running low on available space, perhaps consider making a little more room available and see if that helps!

    Official Response

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