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  • GentleMan146
    Original poster 2 posts

    I purchased Siege of Paris from the EGS but it is not being detected in the Ubisoft Connect app. I had previously purchased Wrath of the Druid which had worked properly. I have also tried to verify all my files multiple times, and have reinstalled the game from the ground up.

    Any help would be appreciated.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-TheBerry
    Ubisoft Support Staff 1398 posts

    Hey @GentleMan146

    Thank you for reaching out to us!

    Taking a look, it may be that the Expansion was bound to a different Ubisoft Account than where your base game and Wrath of the Druids Expansions are located.

    Could you please create a case with is directly through our Support Site, Facebook or Twitter so we can take a closer look?

    When doing so please include a screenshot of the following folder; Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership as this will allow us to check for any alternative accounts the content may have accidentally been bound to.

    Thank you!

    Official Response
  • GentleMan146
    Original poster 2 posts

    @ubi-theberry ..... I have raised an issue on the official page and also reached out to the Ubisoft Facebook page with the screenshot of the folder path.. Please refer to case number 15214272 and check the screenshots I have attached..... Please look into this issue asap.
    Thanks.

  • Ubi-Mark.
    Ubisoft Support Staff 1823 posts

    Hello @GentleMan146,

    Thank you for the update. I can see that your case has been redirected to the responsible team and you should receive a reply soon 🙂

    If you have any additional questions, please let us know!

    Official Response
  • Reaper042495
    2 posts

    Need help bought siege of Paris on epic games store and doesn't say I own it on Ubisoft connect

  • barukz90
    1 posts

    Same thing is happening to me with Siege of Paris. I bought two days ago and have not been able to fix the issue, I opened up a case and they have not been able to help and they are now suggesting to reinstall my game? how's that related to the DLC not showing on Ubisoft Connect?

  • Ubi-Nacho
    Ubisoft Support Staff 1007 posts

    Hello there @Reaper042495

    Sorry to hear you're both having issues with accessing Siege of Paris. If you've not already created a support ticket, you can do so here. As this is an issue that requires we check your account, a support ticket is needed to fix the issue for you.

    @barukz90 Sorry you've not been able to have this issue resolved yet. If this has not already been fixed, would you be able to share your case number here?

    Thank you.

    Official Response

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