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  • IronSoul27
    Original poster 6 posts

    PC version; while talking to Reda, can no longer access the store OR pickup new contracts. Comes up with a connection error.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-WheelyDuck
    Ubisoft Support Staff 430 posts

    Hey @ironsoul27,

    Sorry to hear you are having this connection trouble resulting in you being unable to pickup contracts.

    To help configure your network I would recommend to complete our connection troubleshooting guide in full.

    Any trouble just let us know

    Official Response
  • IronSoul27
    Original poster 6 posts

    @ubi-wheelyduck I've had zero issues up until the last week. I've already checked all the connections, etc. the error that comes up: 0x20000019
    Haven't had any issues connecting to any other game and even reloaded some of the older AC games to make sure it wasn't my system.

  • Ubi-Milky
    Ubisoft Support Staff 720 posts

    Hello @IronSoul27 thank you for getting back to us. I have heard this error code can occur when a player is disconnected from the game or is playing the game in offline mode.

    Have you checked your Ubisoft Connect launcher to see that you do not have 'start in offline mode' checked in the launcher's settings, just to be absolutely sure?

    What was the last action you completed in-game before talking to Reda if you remember?

    Can I also check the date and time when this last affected you in-game, so I may check our server for any outages, and does this happen every single time you now try to access Reda's shop, you recieve this exact error code?

    Official Response

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