Welcome to discussions

Quick Suggestions

  • eze_ido
    Original poster 1 posts

    My problem is the following, today 8/30/21 I bought 2 AC Origins dlc by ubisoft store, and in my store I see that they are purchased, but when I enter the game on the map, I do not see anything, there is no signal about it, I need know how I can solve this, my game I bought it by steam, but these 2 dlc I bought them by the ubisoft store.

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • KmarkoPL
    338 posts

    @eze_ido You bought incompatible DLC for the game.

    You missed the MESSAGE : Warning: This content requires the base game purchased through Ubisoft Connect for PC or the Ubisoft Store in order to run.

    You must buy DLC on Steam in order to work.

    Now all you can do, is to contact Support, Explain issue and ask for refund, and then buy again on Steam.


  • Ubi-Keo
    Ubisoft Support Staff 2768 posts

    @eze_ido Apologies for the late response.

    As KmarkoPL mentioned the DLC content will not work as it needs to be purchased on the same client that the base game was purchased on.

    Please contact support on one of the following support channels to request a refund for the DLC if you haven't already done so:

    Facebook
    Twitter
    Support Ticket or Live Chat

    Official Response

Suggested Topics