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  • Anykeyer
    Original poster 88 posts

    Reposting from old forum to remind you that this issue is still NOT fixed
    https://forums.ubisoft.com/showthread.php/2346868-AC-Valhalla-DLC-and-Season-Pass
    Yours is the only digital game store I use or used that cant even keep track of owned products properly. The only digital store that lets you buy the same product over and over again (aside from gifting that you still dont even have). Im starting to think you actually fish for those "sales" on purpose.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Milky
    Ubisoft Support Staff 699 posts

    Hello anykeyer thank you for bringing this to my attention.

    I also have the Season Pass for Valhalla, but when I check my Connect launcher overlay and navigate down the left menu to 'store', just under 'achievements', I can see both the Siege of Paris and Wrath of the Druids DLC, as 'owned' with a green tick mark.

    This may be affecting only certain players with certain versions of the game.

    Can you navigate down the list to where I explained this information is found, and provide me with a new screenshot, that also shows your Windows Taskbar date and time, so I can get this looked into further, please?

    Official Response
  • Anykeyer
    Original poster 88 posts

    @ubi-milky
    Game's SKU (taken from shop email) is PC DIG-ASSASSIN'S CREED KINGDOMS-ULTIMATE-WW
    It was also a preorder. Season pass in included in this version so I never bought it separately.

  • Ubi-Nacho
    Ubisoft Support Staff 477 posts

    @anykeyer Hi there!

    Thanks for providing the details of the exact product purchased.

    Were you able to provide this screenshot for us, or have you been in contact with player support in regards to this issue at all?

    Thank you.

    Official Response

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