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  • DeltaPikatuBr
    Original poster 2 posts

    Hello, I opened the game today and new messages apears in blank, since I enjoy everything about this game, I just want to know if someone have the screenshot of the messages? https://imgur.com/a/0gz4Ca6 https://imgur.com/a/To1jKJu There is more but i didnt screenshoted

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • dergulliver
    1 posts

    same here since Update

  • Ubi-Nacho
    Ubisoft Support Staff 749 posts

    Hi there!

    Sorry to hear you aren't seeing any information on these menu screens.

    Would you be able to try verifying the game files please?

    Would you also let me know what language the game is being launched in?

    Thank you.

    Official Response
  • Alias_81
    2 posts

    Had the same issue. After restaring my PC i got the 2GB upgate again (for the second time) and now my game keeps crashing after playing 3 minutes every time.

  • Ubi-Thrupney
    Ubisoft Support Staff 1172 posts

    Thanks for reaching out about this, @alias_81 - it sounds like you're having a couple of issues there, and I'll be happy to advise you.

    You mentioned the game updating again. We're currently investigating an issue with the game automatically rolling back to the old version, and we're working on a solution. In the meantime, please make sure the game is updated, and then turn off automatic updates, before restarting Ubisoft Connect.

    For the crash, this isn't something we're aware of as a widespread issue. As such, I'd like to ask you to have a look at our troubleshooting guide. In particular from that guide, please make sure you've updated your graphics drivers and operating system, you've verified the game files, and you don't have any unnecessary background programs interfering with the game.

    For everyone else having this blank text box issue, can you also make sure to have a look at the guide linked above, and verify your game files? If the issue then persists, please let me know, and I'll report this issue on to our dev team to investigate. Thanks so much for these reports!

    Official Response
  • Nicholas_Steel
    63 posts

    @ubi-thrupney The missing text is usually the result of being rolled back to GU 11. Various UI assets are incompatible and will not display when you get rolled back. Performing a verification of the installation files will fix this, but it won't necessarily upgrade you back to GU 12 so you'll still have issues with accessing GU 12 Save Files and certain DLC being inaccessible for example.

  • Ubi-Thrupney
    Ubisoft Support Staff 1172 posts

    Thanks very much for your insights on that, @nicholas_steel - that does indeed make sense!

    Official Response
  • DeltaPikatuBr
    Original poster 2 posts

    Sorry, I went for a trip.

    So, about the game: Even if i try something like "verify game files" the messages won't come back since i clicked "confirm" to keep playing

    Above all that, i was just curious about what was the content of the messages, but its ok, really.

    Have a nice day and thank you for the support so far

  • Ubi-Orion
    Ubisoft Support Staff 681 posts

    @deltapikatubr

    All good! Thanks for the kind words, we appreciate it!

    Official Response

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