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  • agenderdyke97
    Original poster 10 posts

    I tried to get to my order to change the delivery details and I've realised that it's no longer in my order history. It's the collectors edition so no way in hell would I have cancelled or asked for a refund. Kind of worrying tbh

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Milky
    Ubisoft Support Staff 1359 posts

    Hello @agenderdyke97, thanks for getting in touch with us.

    In order for us to check your order history and previous transactions, please contact us over one of these links >

    Twitter Support -  https://twitter.com/UbisoftSupport
    Facebook Support - https://www.facebook.com/UbisoftSupportUK/
    Ubisoft Email/Live Chat Support - https://www.ubisoft.com/en-gb/help/contact

    When you contact us, please let us know the following >
    -Your username/email (privately)
    -Your order transaction number
    -Provide a screenshot of your email confirmation message

    Official Response
  • Trebuchet66
    3 posts

    @ubi-milky Surely if the order is not in the order history you cannot find the order number?

  • Ubi-Keo
    Ubisoft Support Staff 2817 posts

    Hi @trebuchet66 I can see that you have recently created a post regarding an issue with an order you placed which is why you have commented on this particular thread, I replied to your post.

    If an order was successful it should appear in your order history and you should have received a confirmation email that includes the order number.

    As this is an older thread from September I will now lock it.

    Official Response

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