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  • ProCoomer
    Original poster 1 posts

    Hi! First timer here. Whenever I open R6 I run it fine at around 70FPS but the moment I use the Ubisoft Connect overlay the FPS drops down to 40. For a few minutes, alt-tabbing out of and back to R6 may fix the lag but it consistently keeps coming back. I've installed the latest drivers to fix this to no avail. This started happening pretty recently and this has never happened in the entire year I've played the game. I'm running the game on an ASUS Q524UQ with an NVIDIA GeForce 940MX, an i7-7500U, 12GB of DDR4 RAM and it runs just fine.

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  • Ubi-WheelyDuck
    Ubisoft Support Staff 430 posts

    Hey @procoomer,

    Sorry to hear that you find using the Ubisoft Connect overlay causes your fps to decrease.

    It is great to hear you have tried some troubleshooting steps,

    If you haven't already I would advise to complete our the steps from our PC troubleshooting guide to configure your device. https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/troubleshooting-technical-issues-on-pc/000061047

    Any trouble, just let us know.

    Official Response
  • Fiurscurgo
    2 posts

    @procoomer same issue here. Ill play Anno1800 and it is a mess. all the frinds comming online is lagging my game. these Popups.

  • Fiurscurgo
    2 posts

    @ubi-wheelyduck @ubi-thrupney this clearly an software issue by your software. get over your answering routine. this is not an user error:123. your overlay is causing heavy issus on my system. its the ingame overlay

  • Ubi-Viral
    Ubisoft Support Staff 666 posts

    @fiurscurgo @Fiurscurgo Thank you both for your reply. Does this only happen with the overlay?

    It may be worthwhile to disable it:

    Open the three-line menu in the top left corner of your screen.
    Select Settings.
    Under the General tab, uncheck Enable in-game overlay for supported games.

    You should still then be able to Alt-Tab out of the game to use the friends feature within Ubisoft Connect to invite or accept game requests.

    If you need further help please let us know.

    Official Response

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