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  • annadev2021
    Original poster 4 posts

    I am getting PS5 Error 34878-0 every time I play... and it happens only on this game.....

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  • Ubi-Froggard
    Ubisoft Support Staff 829 posts

    Hey @annadev2021

    There is a patch for the game out later today that has some performance updates that may help, but this is a general PlayStation error code that has been happening even on PS4.

    There is some general troubleshooting on their site about it for PS4, but you can still try the same kind of steps on PS5. I would also recommend having the game installed on the main PS5 HDD if you haven't already, and also just unplugging any external HDD's whilst playing if you have one connected.

    Official Response
  • annadev2021
    Original poster 4 posts
    Hey @annadev2021

    There is a patch for the game out later today that has some performance updates that may help, but this is a general PlayStation error code that has been happening even on PS4.

    There is some general troubleshooting on their site about it for PS4, but you can still try the same kind of steps on PS5. I would also recommend having the game installed on the main PS5 HDD if you haven't already, and also just unplugging any external HDD's whilst playing if you have one connected.


    Got it, i will wait, thanks

  • annadev2021
    Original poster 4 posts

    i have the game installed on the main HDD tho

  • annadev2021
    Original poster 4 posts

    will also try unplugging the HDDs

  • Ubi-Froggard
    Ubisoft Support Staff 829 posts

    @annadev2021

    No worries, feel free to update us later on if you still see the same type of crashing after the update and unplugging the external drive.

    Official Response

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