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  • Sammarok
    Original poster 173 posts

    Hi, I cannot play online, is greyed out and says it needs an update, every time I restart ubisoft connect a 25GB update is downloading and installing, but still online says an update is needed. I own the game since launch.

    Help?

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  • UbiStorm
    Ubisoft Support Staff 631 posts

    Hi there @sammarok ! I can definitely understand the frustration of being asked to update every single time you restart Ubisoft Connect! Let's first try clearing the app's cache. If that doesn't seem to help, I also recommend verifying the game files for Legion on the app, as well as running it in admin. mode! Please let me know how this goes for you.

    Official Response
  • Sammarok
    Original poster 173 posts

    @ubistorm removing the cache folder worked, but Assassin's Creed Valhalla started to have this same issue since yesterday...Someone please have to look into the issue and try to solve it.

  • Ubi-Karl
    Ubisoft Support Staff 1534 posts

    Hey @Sammarok, thanks for letting us know and I can confirm that the issue with Assassin's Creed Valhalla has been already forwarded to our development team and is further investigation, therefore apologies about the inconvenience this may cause for the time being.

    Should you have any further queries, let us know!

    Official Response
  • Fluffy_Nox
    4 posts
    Let's first try clearing the app's cache. If that doesn't seem to help, I also recommend verifying the game files for Legion on the app, as well as running it in admin. mode! Please let me know how this goes for you.


    Hey @UbiStorm and @Ubi-Karl , any update on this.
    I tried all the recommended options there.
    Clearing the cache stops the game from starting the update download of 25 GB when I open the launcher,
    but when I open the game it shows Update required https://imgur.com/a/jUEWIsb

    After 20-30 minutes it just wants to update again. 😡 😡 😡 😡
    I managed to start the game and played the Campaign for a while, but keep getting bombarded with notifications while in game..

    "Watch Dogs Legion needs to update"
    "Watch Dogs Legion is now ready to play"
    "Watch Dogs Legion needs to update"
    "Watch Dogs Legion is now ready to play"
    "Watch Dogs Legion needs to update"
    "Watch Dogs Legion is now ready to play"
    "Watch Dogs Legion needs to update"
    "Watch Dogs Legion is now ready to play"

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