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  • andergg8
    1 posts

    Hi,

    I am having the same issues most people are posting in the thread, as I got the PS4 version platinum and after switching to PS5 versión not all trophies auto popped. After getting some of them which involved repeatable stuff y still didn't get the same 4 trophies (base game) people in this thread are missing:

    • Rampage (It doesn't pop up even after raiding already completed locations)
    • Builder (Unable to level up the settlement)
    • Home Sweet Home (Unable to level up the settlement)
    • Orlog Champion (I have tried to replay already beaten players, but I haven't got the trophy popped)


    As @LuisSarta posted, the Rampage trophy could be "easily" redone, but all others imply a long time of playing before being able to complete them. I hope there will be a soon update on this, as it has already been a year since PS5's been in the market and you still haven't been able to find a solution to this. It is the only game I have played in both platforms in which I'm having trouble to get trophies.

    Thanks in advance.

  • Ubi-Borealis
    Ubisoft Support Staff Original poster 4569 posts

    Hello there!

    Thank you for continuing to share your reports about your trophies / achievements not retroactively unlocking after migrating to another platform. We have forwarded on all reports that have been shared with us to the development team for further investigation. We don't yet have any updates to share with you all regarding this issue. Rest assured that once any new details become available, we will let you know within this thread.

    In the meantime, if you are missing any of your trophies / achievements after migrating to another platform, please ensure that you provide us with all of the following information:

    • What is the name of the trophy(ies) / achievement(s)?
    • What is the platform where the trophy(ies) / achievement(s) are not unlocking?
    • Have you unlocked the trophy(ies) / acheivement(s) previously on another platform?
    • If so, can you confirm the platform where the trophy(ies) / achievement(s) were originally unlocked?
    • If you can provide any images/videos that show the requirements have been met, but that the trophy(ies) / achievement(s) remain locked, this will be helpful for further investigation.


    We can then pass these reports along to the development team for a closer look.

    @T-U-R-Y-N & @andergg8 - Thank you for sharing your reports with us, and for letting us know what actions you tried to trigger these trophies after migrating to PS5. Thank you for including additional images in your report, @T-U-R-Y-N, which shows you have been able to unlock the trophies on PS4. I've now forwarded your reports to the development team so they can be used in the ongoing investigation.

    @Bigfoot141967 - Thank you for sharing your experience with us, and for letting us know how you were able to successfully able to unlock all of your trophies after migrating to PS5. I'm glad to hear that you've been able to unlock your platinum trophy on your new platform! 😄

    Thanks! 😊

    Official Response
  • T-U-R-Y-N
    5 posts

    @bigfoot141967 Unfortunately this didn't help me and this workaround doesn't work

  • T-U-R-Y-N
    5 posts

    @ubi-borealis Thankss lot for your support and efforts. Keeping fingers crossed

  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts

    Your kind words are much appreciated @t-u-r-y-n - we'll keep you and other affected players updated in this thread as best we can! 🙂

    Official Response
  • XWulf00
    33 posts

    After transfering my old PS4 save in which I have the Platinum for, I got most of the trophies except a few that are easy to do but there are 2 Trophies that are completely undo-able. I can't get the trophy "Home Sweet Home" because my settlement is already level 6. Also, I can not unlock the "Rampage" trophy. Please help

  • XWulf00
    33 posts
    This post is deleted!
  • XWulf00
    33 posts
    This post is deleted!
  • Ubi-Keo
    Ubisoft Support Staff 2817 posts

    @xwulf00 I'm sorry to hear that you are experiencing issues unlocking the two trophies that you mentioned.

    I have merged your post with this mega thread we have created for issues with trophies/achievements not retroactively unlocking.

    If you haven't already can you please try all of the steps mentioned in the first post on this thread to see if any of those help the trophies to unlock then let us know, thanks.

    Official Response
  • XWulf00
    33 posts

    @ubi-keo Yeah I tried some of the tips given & that's how I unlocked majority of the trophies automatically, so that was nice. The rest that didn't pop are really easy I have no problem redoing them just except for the "Home Sweet Home" & " Rampage". Thanks for the response, can't wait for the fix so I can get Platinum #40 👍

  • Ubi-Keo
    Ubisoft Support Staff 2817 posts

    @xwulf00 You're welcome and thanks for the update, I'm sorry to hear that none of the steps provided helped to unlock those two remaining trophies.

    I have forwarded your details onto the development team.

    Official Response
  • CloudStrifeNL
    26 posts

    Any news on this issue? Might we expect a fix soon? It's kinda quiet so just checking in 🙂 Thanks for the update!

  • XWulf00
    33 posts

    @cloudstrifenl It'll probably be a little while before there's a patch.... Ubisoft support on Twitter told me to "Repeat the requirements for it" which I do not want to do, mainly because it takes a long time to get to Settlement level 6 & I'm also gonna be playing Far Cry 6 when that's out lol. You might as well just wait it out, I'm sure they're working on it 🙂

  • Soul_Slayer98
    15 posts

    I‘m so disappointed on this…

  • jodigirl116
    8 posts

    After getting platinum on my PS4 months ago and upgrading to PS5 today not all my trophies unlocked. Same save file, from the cloud. I reloaded my PS4 and they are now missing from both trophy lists after syncing with the PS5. I worked hard on these please find a way to fix this.
    Rampage
    Overdesign 2
    Builder
    Home Sweet Home
    Orlog Champion
    Platinum

  • ART.34
    3 posts

    @ubi-borealis
    Completionist and Slam Master Achievements in AC Valhalla not unlocking even though finished both months ago. Had hoped updates my unlock them, but they have not.

    Xbox X

    Both completed on this console.

    Any help would be appreciated. Thanks.

  • jodigirl116
    8 posts

    https://drive.google.com/file/d/1CLHGtW7115rZRTbmbhjQGopEmtQtkJKq/view?usp=drivesdk

    This is a picture of my platinum trophy on PS4. When upgrading to PS5 I was missing several trophies. I just went and re-did most of the easy ones. I uploaded the cloud save from PS4 to 5. Some popped, but not all. I have tried some of the suggestions, but they don't make the rest pop.
    Rampage
    Overdesign 2
    Builder
    Home Sweet Home
    Orlog Champion
    Platinum

  • CloudStrifeNL
    26 posts

    @xwulf00 I am waiting patiently, for almost a year now. Twitter support and forum support seem to be two different organs altogether.
    I'll wait for a reply from Ubi officials. But I'm not holding my breath for a fix in tomorrow's patch.

    Kinda crazy response from Twitter as well to be honest. Who is going to replay the entire game, mostly even doing all terrotories again because it's needed for the materials to upgrade to Settlement level 6. XD

    Let's hope they figure it out with a patch soon.

  • Real_Colinio
    2 posts

    New patch notes are out and this is STILL not fixed. Unbelievable. Almost a year now and they’re still investigating. At the very least if this isn’t something that can be fixed, let us reset all the raids similar to how we can reset the outposts on Far cry and let us reset all the settlement levels to 0 while also giving us all the materials back, similar to how we get our materials back when downgrading our armor/weapons. I hope i don’t come across as rude but it’s crazy to me how this is still a problem while other games work just fine when transferring saves.

  • rmstaaland
    1 posts
    New patch notes are out and this is STILL not fixed. Unbelievable. Almost a year now and they’re still investigating. At the very least if this isn’t something that can be fixed, let us reset all the raids similar to how we can reset the outposts on Far cry and let us reset all the settlement levels to 0 while also giving us all the materials back, similar to how we get our materials back when downgrading our armor/weapons. I hope i don’t come across as rude but it’s crazy to me how this is still a problem while other games work just fine when transferring save.

    Just get it done Ubisoft!

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