SOLVED [RESOLVED] [8 Sept, 2021] Unable to launch game via Ubisoft+ | POST HERE2 Likes/45 Replies/855 Viewssirwhiteguy 2 posts
@ubi-keo It appears to be working now for me as well. I appreciate the help from you and each of the other Ubisoft staff in the thread. It's just frustrating that for me in particular, my first day of my Ubisoft+ subscription was marred with it not actually functioning correctly.
Ubisoft Support Staff Ubi-Keo 1831 posts
@sirwhiteguy You're welcome and thanks for the update
@HT89488 I am unsure which issue you are referring too, however could you please stay on topic as this thread is dedicated for the issue mentioned.
If you are experiencing another issue then could you please post in the relevant mega thread if there is one or create a new post, thanks.
Gooze- 1 posts
Same here, has there been a fix yet? i noticed you guys had this problem about two weeks before i did. does that mean they havent fixed it yet
Ubisoft Support Staff Ubi-Borealis 3847 posts
Hello there @Gooze! Welcome to the forums
The incident wherein players were unable to launch the game via Ubisoft+ on 8th Sept, 2021 due to degradation has now been resolved. It sounds like you're encountering a different issue with Ubisoft+ that isn't linked to this specific degradation event.
Would you be able to open up a new thread with some more information about the trouble you're encountering when launching Assassin's Creed: Valhalla via Ubisoft+? This will allow us to investigate the issue without going off-topic within this thread about a different incident.