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  • morphasm
    Original poster 2 posts

    I bought the new high elf pack but the items don't appear in my inventory

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Borealis
    Ubisoft Support Staff 5617 posts

    Hello there @morphasm!

    I'm sorry to hear that you're missing the new High Elf pack from your inventory. There can sometimes be a short delay between purchasing the items and receiving them. Are you still missing them?

    If so, please can you send us a video which shows the following:

    • You have successfully purchased the High Elf pack from the Animus Store. You can check this in "Owned" content.
    • The items are missing from your inventory.


    I'd recommend uploading the video to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread for us to take a closer look at.

    Thanks! 😊

    Official Response
  • SpirantCrayon22
    1437 posts

    @morphasm

    Unlikely, maybe, but only the five armour items and the weapons show up in the inventory, if you bought the settlement pack for example then those things only show in the settlement decoration locations.

  • Ubi-Thrupney
    Ubisoft Support Staff 2237 posts

    Thanks very much for your insights there, @spirantcrayon22 - we really appreciate it!

    Further to that, @morphasm , can you confirm if any of the items at all show in your inventory? Or was it specific items? And, if it was specific items, was it those from the Settlement Pack (High-Elf)?

    Let me know if I can clarify that question at all.

    Official Response

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