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  • SolemnMantis13
    Original poster 1 posts

    Xbox Series S/AC Valhalla

    Does anyone know anything about losing all your progress? I've read some threads where people had lost hours of progress... I've lost my whole game after getting the failed to save progress restart warning, so the start menu only shows a new game and doesn't give me the option to select continue game. I'd been working on the game for a while and was doing the mission in Asgard where you follow the cat statues lol

    I had the failed to save progress warning pop up a few times but restarting the game seemed to fix it before. Have restarted the game but I still can't get by save back, and I really don't want to have to start all over again. Help!

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Borealis
    Ubisoft Support Staff 5674 posts

    Hello there @SolemnMantis13! Welcome to the forums 🙂

    I'm sorry to hear that you've lost your save data after restarting the game. Thank you for taking the time to share your report with us, and for letting us know this happened after receiving a "Failed to Save Progress" pop-up.

    Have you been unable to access any of your cloud save data? You might be able to access this by selecting "Load Game" if the option is available for you.

    If you're still missing your save data, please can you provide us with the following information:

    • How many hours of progress have you lost?
    • How many save slots are missing?
    • How much storage space is available on the console?
    • Did you experience a crash beforehand?
    • Have any error messages appeared? What was the message?
    • Have you lost progress before?
    • What was the last action/quest performed in-game?
    • Are you relying on auto save or using manual save feature?
    • Are you using the Quick Resume / Switcher feature if on console?
    • When did this begin (and what version of the game did it occur on)?
    • When was the last time you were able to load your save?


    We can the forward this report to the development team for further investigation.

    Thanks! 😊

    Official Response

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